Job description

ABOUT THIS ROLE:

The Project Manager will be responsible for supporting delivery teams’ day to day by covering administrative and project management tasks. The Project Manager will need to juggle several tasks across a high volume of projects and be able to work well with numerous team units. Excellent organizational skills, the ability to multi-task and to manage time are essential competencies in this role.

CORE ACCOUNTABILITIES:

Operations:

Assistance with project operations and delivery, working directly with the end client and cross-functional teams internally to meet client and/ or consumer requirements
Managing delivery end to end for risk free projects
Managing top up/ competitor client quoting and delivery of won opportunities
Reviewing survey questionnaire against project specifications and consulting for best practice
Define the project plan details including timeline, resources required and potential roadblocks
Basic scripting/ programming fulfilment
Updating project specs into a statement of work
Assistance with sample / quota management and fulfilment
Monitor field progress, problem solving and identification and implementation of solutions
Data and quality assurance checks actioned
Data and report generation
Effective and proactive stakeholder management both internally and externally
Protecting the consumer experience
Compliance on best practices
An understanding of occasional after-hours and weekend support required administration
Ensuring detailed project briefs/ specs are accurately documented in Salesforce and updated
Creating and updating daily progress reports and solutions
Ensuring all project details are documented per required accreditations and policies

WORKING LOCATION: Philippines

ABOUT YOU:

2-4 years’ experience in a client facing role
Experience supporting a team
Experience with task management
Excellence in organisational, time management skills
Excellent communication skills

SHIFT TIMINGS:

Late GMT/BST Hours (depending on DST)

WORKING DAYS:

Thursday to Monday will be working with Tuesday & Wednesday as weekly offs.

WHY JOIN US:

Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative.

We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment.

If this sounds like you, then we would love to hear from you!

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