Job description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Building lasting relationships is at the heart of our business – and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives.

How will you make an impact in this role?

Acquire new merchants leading a large multi city team, driving intentional volumes from the new sales by proactively servicing & enrolling them on specific programs
Lead a large multi-city team towards meeting the Amex objective of parity coverage in the market
Partner with Issuers International Consumer and Small Business Services, Global Network Services, Global Corporate Card in terms of integrating merchants to strengthen card value proposition
Drive marketing platform programs and merchant activation programs in alignment with Global Network and Marketing Information and Membership Executive team - Grow Discount Business Volume through specific programs with relevant merchants – Recurring Billings, Merchant Bonus, IPG, etc.
Develop in-depth understanding of the marketplace
Proactively conduct research and various data gathering activities, including networking and reading, to understand the market/industry, Amex’s competition, and issues impacting the customer’s business, use SMART reports extensively to acquire and retain large merchants
Develop in-depth understanding of the customer
Place value on knowing all aspects of customer’s business, including organizational structure, culture, and personalities
Manage an effective pipeline of opportunities
Identify potential opportunities against major business drivers
Influence customer decisions - Work in partnership with the customer as a problem solver by clearly identifying the needs that will influence customer’s “buying decision”
Differentiate American Express value
Maximize all interactions with the customer to demonstrate the unique value of American Express products and services to customer’s specific needs

Skills and Qualifications:

*5+ years’ Experience in Merchant acquisition. Top holdouts
In-depth understanding of cards/payments business (issuing & acquiring ecosystem)
Robust financial acumen like P&L understanding
Understanding of new development technologies in POS machines
Consultative selling skills (must be able to make presentations in English and Spanish) to client´s Senior Management.
Handling objections
Negotiation enabled by data & analytics
Knowledge of external insights & competitive landscape

Preferred Skills and Qualifications:

Business Administration Bachelor´s Degree, Finance. MBA is a plus
100% Sales hunter, High level of English language (oral and written) is a must, self-motivated, team player.
Position based in Monterrey,NL.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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