Job description

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role:

We are looking for an experienced and strategic Platform Lead Architect to design, implement, and maintain scalable and efficient ServiceNow solutions that align with business objectives. This role is responsible for ensuring optimal platform performance, integration with other enterprise systems, and adherence to best practices, enabling the organization to fully leverage the capabilities of ServiceNow. You will design and define the overall ServiceNow architecture to align with organizational goals and IT strategy, developing scalable, secure, and maintainable solutions across modules like ITSM, ITOM, HRSD, IRM, CSM, App Engine, and Automation Engine. Lead complex workflows, automations, and integrations with enterprise systems, establish governance frameworks for compliance, security, and best practices, and maintain Master and Target architectures to guide development teams and support citizen development. Collaborate with business leaders and IT teams to gather requirements, propose tailored solutions, and serve as the primary technical advisor while mentoring team members and driving process optimization, automation, and continuous improvement.

Who You Are:

10+ years in IT Service Management & Architecture, 5+ years in ServiceNow-focused roles.
Expertise in ServiceNow Solution Architecture, ITIL processes, and governance frameworks.
Proven track record in complex ServiceNow implementations, upgrades, and integrations.
Deep knowledge of modules: ITSM, ITOM, ITBM, HRSD, Source to Pay, PA, CSM, IRM, Creator Studio.
Strong grasp of ITIL framework, CSDM data model, and ServiceNow development tools.
Experience with multi-instance governance, best practices, and major platform designs.
Proficient in Agile & DevOps methodologies; strong leadership & stakeholder management.
ServiceNow certified (CMA, CTA, CIS-XXX); GxP environment experience is a plus.

Your main benefits:

Health and well-being: Get access to private medical care, life insurance, and sports card, receive prepaid lunch card
Work-Life balance: Enjoy additional paid days off, flexible working hours.
Learning and Development: Take advantage of co-financing for language courses, trainings, and certifications as well as other development opportunities
Employee support and engagement: Benefit from Employee Assistance Program and join employee engagement groups for support and connection.

Information on how we process your personal data for recruitment purposes, you can find on the registration form in our Recruitment Portal.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

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