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Server Support Engineer
Job description
Responsibilities
- Install, configure, and maintain server hardware and software components.
- Monitor server performance and availability, troubleshooting issues as they arise.
- Perform regular system backups and ensure data integrity.
- Implement security measures to protect servers from unauthorized access and cyber threats.
- Collaborate with other IT team members to design and implement server infrastructure solutions.
- Provide technical support and guidance to end-users and other IT staff.
- Keep abreast of industry trends and best practices in server management and security.
- Document server configurations, procedures, and troubleshooting steps.
- Participate in on-call rotation for after-hours support and maintenance tasks.
- Evaluate and recommend hardware and software upgrades as needed to maintain optimal performance.
- Ready work in night shift (11:00 PM to 8 AM)
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as a Server Support Engineer or similar role.
- In-depth knowledge of server hardware, operating systems (e.g., Windows Server, Linux), and virtualization technologies.
- Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
- Strong troubleshooting skills and the ability to diagnose and resolve server-related issues.
- Experience with server monitoring and management tools are a plus
- Understanding of security best practices and experience implementing security controls on servers.
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are a plus.
- Flexible work schedules for better work-life balance.
- Group of 460+ Agile, Smart and Dynamic IT Professionals.
- Supportive and collaborative work environment.
- 5 days working company (Monday - Friday). All weekends are Off!
- Great working and learning environment
- Company Sponsored Insurance!
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory. Other Skills
- Troubleshooting (Problem Solving)
- Social Skills
- Time Management
- Communication
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