Service Data Architect

Job Description

Location Hybrid working with occasional visit to an Arqiva office (Winchester, London, Huddersfield) as and when required

We offer

• Salary - upto £70k
• Bonus 10%
• 6% pension contribution
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
• Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
  
  

Role Purpose

The Service Data Architect is a specialist role accountable for service data modelling techniques in ServiceNow CMDB. This role requires in depth knowledge of Arqiva Product lines and industries.

Key Accountabilities

• Accountable for providing consultancy to Service Architects and Solution Architects in developing Service Blueprints
• Custodian of templated ServiceNow CMDB blueprinting
• Responsible for providing leadership in data modelling, providing coaching and training to Configuration Management team and others involved in CMDB updates
• Accountable for translating designs to logical representations in ServiceNow
• Accountable for eliciting service data information from Engineers, Delivery Managers and Commercial / Account Directors
• Accountable for documenting blueprinting methodology and data model representations
  
  

Qualifications

• Degree in maths / engineering / IT related degree
  
  

Required Expertise

• Strong experience in data modelling, including converting requirements to software, and data model creation
• Experience in translation physical designs to logical, vice versa, and also in translating from one framework to another e.g. requirement translated to UML framework
• Relevant industry experience in Telco, broadcasting, technology, cloud, networks and IT
• Technical consultancy role or technical / senior BA preferred
• Data Architect experience advantageous
• ServiceNow CSDM experience advantageous
  
  

Required Technical / Professional Skillset(s)

• Effective communicator, able to engage, listen and provide feedback and guidance
• Excellent organisational skills, able to prioritise multiple tasks of varying size over varied timescales
• Understand Strategy and Business Deliverables and convert into service blueprinting to facilitate success.
• Outcome driven, and able to design complex service data blueprint templates and methodologies
• Individual Accountability Able to take initiative, act with confidence and work under own initiative
• Growth Mindset Committed and open to change and challenging the status quo
• Excellent problem-solving skills and able to interpret complex customer requirements
• Experience of using ServiceNow desirable
  
  

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.

Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!

Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!