Bilingual Customer Service Representative

Job ID: 67343

Bilingual Customer Service Representative

Our client is looking for a Bilingual Customer Service Representative to join their team. This is an excellent opportunity to gain professional experience in an organization that makes an impact on local communities.

This role is fully remote in Oregon and Washington states.

Bilingual Customer Service Representative Responsibilities

• Make outbound calls to new and current members.
• Send health assessments to members.
• Collaborate with team members to provide additional external resources.
• Document activities within a ticketing system.
• Keep up-to-date knowledge of state and federal industry regulations.
  
  

Bilingual Customer Service Representative Qualifications

• 1 year of experience in customer service or healthcare environment.
• Bilingual Spanish and English required.
• Experience with outbound calls within a call center environment highly preferred.
• Proficient with MS Office skills and navigating multiple electronic files simultaneously.
• Accurate typing skills (minimum 35 words a minute).
• Exceptional verbal communication and active listening skills with a focus on customer service.
• Maintain deadlines and strong problem solving skills.
  
  

Salary: Up to $19/hr. (DOE) VanderHouwen Contractors Enjoy Exceptional Benefit Perks!

As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen

What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.