Job description

Role Description

The Office of the CEO (OCEO) is a small team focused on facilitating the CEO’s objectives and amplifying his impact. The Company Strategy & Operations team sits within OCEO.

The Senior Company Operations Program Manager will be joining a lean and high-impact team, including alumni from consulting and operational backgrounds. You will be responsible for managing three-year and annual planning as well as programs to track strategic execution throughout the year. You’ll also tackle ad hoc projects in support of the CEO’s top priorities, working closely with him virtually and in person.

You’re comfortable interacting cross-functionally at all levels of the organization. You’re humble, a team player, and known for your ability to build relationships. You’re highly organized with a keen attention to detail. You push through roadblocks to find innovative solutions and know how to bring people along.

You’ll be working in a fast-paced environment with passionate team members who are focused on quality and execution. If you like to tame chaos while remaining calm and flexible in the face of ever-changing priorities and needs, then this is the role for you.

Responsibilities

Manage company-wide three-year and annual planning — evaluate current processes and make recommendations for improvements.
Develop, iterate, and manage mechanisms to track execution, primarily via our use of OKRs. You’ll be responsible for managing how we set and track company-level OKRs. You’ll also partner cross-functionality to connect this with other rhythms:
- Partner with our Learning and Organizational Development team to connect company-level with individual OKRs
- Partner with R&D Ops on the connection between OKRs and Roadmaps
Lead ad-hoc project’s in support of the CEO’s top priorities from inception through completion
Represent the CEO’s vision and priorities in cross-functional projects, building great relationships with internal stakeholders
Maintain sensitive information and fluidly adapt to a rapidly changing environment

Requirements

8+ years experience - background in consulting, business operations, project management strongly preferred
Strong organization skills and keen attention to detail
Ability to draw insights from unorganized information and help drive process improvements accordingly
Ability to move quickly and make on-the-spot decisions without sacrificing attention to detail
Strong communication skills, both written and verbal - ability to clearly articulate business issues and recommend / synthesize solutions
Self-driven and independent. Able to work with minimal guidance, and navigate complex cross-functional relationships and hurdles to drive projects to completion
Collaborative, team-first mindset. Strong desire to make the entire team successful
Ability to maintain composure in high-pressure situations
High integrity with the ability to treat confidential information with sensitivity