Trusted by more than 100,000 businesses to protect their data, 1Password gives you complete control over passwords and other sensitive business information. As an integral layer of the Identity and Access Management (IAM) stack, 1Password protects all employee accounts – even those you aren’t aware of. Give employees secure access to any app or service and safely share everything you need to work together – including logins, documents, credit cards, and more – while keeping everything else private. 1Password is easy to deploy and integrates with Azure AD, Okta, OneLogin, and Slack, so you can automatically provision employees using the systems you already trust. It’s simple to manage and fits seamlessly into your team’s workflow, so you can secure your business without compromising productivity.

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We are seeking a Manager, AR Billing & Reporting to lead and optimize our billing operations, AR accounting and analytics functions. This role focuses on ensuring accurate and efficient billing operations while leveraging analytics to drive insights and improve AR performance. The ideal candidate is detail-oriented, analytical, and process-driven, with a strong background in AR operations and accounting, billing systems and team leadership.

This is a remote opportunity within Canada.

What we're looking for:

7+ years of experience in accounts receivable, billing, or finance operations, with at least 3 years managing a team

Extensive knowledge of billing systems and accounts receivable accounting, with a strong understanding of internal controls. Experience with internal and external audits is highly preferred

Strong understanding of billing systems, ERP tools, and reporting platforms. Prior experience in Netsuite and Salesforce is preferred

Skilled at leading and developing teams, fostering collaboration, growth, and high performance

Expert knowledge in Excel, with prior experience in preparing and reporting AR analytics

Excellent problem-solving skills with a keen eye for detail

Strong communication and interpersonal skills for cross-functional collaboration

Experience in the tech industry is preferred

What you can expect:

Billing:

Oversee the end-to-end billing process, ensuring accuracy, timeliness, and compliance with company policies and customer agreements

Collaborate with cross-functional teams (e.g., Sales, Customer Success, Revenue, GL) to resolve billing discrepancies, ensure accurate invoicing, maintain compliance with accounting standards, and identify appropriate invoicing strategies for new products and sales channels

Lead AR accounting functions, including reconciliation, reporting, and audit support

Review and approve AR working papers and journal entries, including AFDA provisions, bad debt write-offs, and other billing-related transactions

Act as a key point of contact for internal and external audits related to AR billing

Team Leadership and Development:

Lead and mentor a team of AR Accountants, providing guidance, support, and development opportunities

Foster a positive and collaborative team environment that encourages innovation and excellence

Provide individualized coaching and guidance through regular 1:1s and ongoing performance discussions

AR Analytics:

Conduct in-depth data analysis to identify opportunities for process improvements within the AR team

Leverage analytics and reporting tools to track AR performance, identify trends, and provide actionable insights to leadership

Develop key performance metrics and dashboards to enhance visibility into AR processes and drive data-driven decision-making

Process Optimization and Documentation:

Ensure accurate and up-to-date documentation of billing workflows, policies, and system configurations

Identify, develop, and implement process enhancements to improve efficiency and scalability in AR operations

Collaborate with the Financial Systems team to optimize and fully utilize AR tools, driving greater efficiency and continuous improvements in AR processes

Canada-based roles only: The annual base salary for this role is between $114,000 CAD and $154,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

We believe in the power of remote work, but we also recognize that in-person connection is sometimes important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. Frequency will depend on role and responsibilities, and may include, but is not limited to, annual department-wide offsites, team meetings, and customer/industry events. These events will typically be held in varying locations across Canada and the US.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending allowance

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Company equity for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

Manager, AR Billing & Reporting

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