Job description

Sales and Account Manager

5+ years experience

Full-time

Work-from-home

Who are we?

Touch Support is a multinational BPO (Business Process Outsourcing) firm headquartered in the United States with a global presence spanning continents.

We pride ourselves on delivering unparalleled service quality, leveraging cutting-edge technology, and harnessing the expertise of our talented workforce. With over 450 dedicated professionals and a proven track record of excellence, we specialize in providing top-tier outsourcing solutions in finance and IT. As we embark on the next phase of our journey, we are actively seeking a Sales and Account Manager to join our team.

Our position is entirely work-from-home, and we have extensive experience and success onboarding new team members online.

For that reason, we are accepting applications from anywhere in North Macedonia!

Responsibilities:

Identifying and developing new business opportunities
Building and maintaining strong relationships with key clients
Expanding the profile and reach of the company and its brands
Researching and identifying new markets
Developing and implementing the business development strategy for assigned businesses (Finance and IT)
Leading cross-functional collaboration to align with business goals
Staying up-to-date with industry developments, competitor activities, emerging trends, and potential business opportunities

Skills:

Excellent communication skills to effectively convey ideas and messages to internal teams and clients
Excellent organizational, time management, and collaborative skills that allow you to meet deadlines and multi-task in a fast-paced environment
Results-driven mindset with a focus on achieving measurable outcomes and driving business growth
Research and analytical skills
Proven ability to work independently as well as in a sales team environment
Big-picture thinking
Adept at navigating negotiations and closing deals to mutual satisfaction

Requirements:

5+ years of experience in service selling (BPO)
Excellent written and verbal communication skills in the English language (C1 Level)
Extensive experience with MS Office and Google Suite products

What we offer:

Flexible working hours
Work-from-home
Competitive salary
Company equipment
A young and friendly international team! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team

What's next?

If you meet the criteria and are ready to make the next step in your career, then submit your application. Please submit your CV in English. Applications submitted in any other language will not be considered.

Required profile