Account Executive, MSP (San Diego, CA, 100% Hunter)

Why clients love us:

We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts!

The value you bring:

As a member of the Sales team, the Account Executive will leverage their understanding of Managed Solution’s technical solutions offerings and target customer profiles to identify prospects within an assigned territory, nurture them through the sales cycle, and close new business. The Account Executive is responsible for performing the following functions:

What you’ll do:

• Meeting or exceeding quota expectations for securing new service revenue on a consistent, sustained basis, as defined by the VP of Sales.
• Developing a robust prospect pipeline of opportunities by executing to sales plan and agreed upon activities, including networking and prospect engagement through in-person and remote meetings, marketing campaigns, and other sales activities.
• Providing strong introductions to Managed Solution for clients and prospects, differentiating Managed Solution by guiding customers to a best-fit solution, leveraging the VP of Sales or other resources when needed to ensure alignment between the technical solution and the client’s need.
• Effectively articulating Managed Solution’s Value Proposition and outlining solutions during client meetings, bringing in technical and other resources as needed to effectively present solutions, explain processes, and demo tools.
• Working with internal team members to obtain executive sponsorship or other support as necessary to take opportunities through the sales cycle to close.
• Supporting the overall relationship with Managed Solution’s customers: Increasing adoption, ensuring retention and satisfaction. Developing effective relationships with clients in a remote/hybrid setting.
• Setting meetings with client Points of Contact within established client base to facilitate roadmap discussion, Quarterly Business Reviews, and newly identified opportunities. Closes additional revenue within existing accounts.
• Provide Point of Contact escalations and assist with resolution of client issues, coordinating with various internal team members, including accounting, service delivery, and project management.
• Establishing a trusted relationship with Managed Solution’s client base and driving continued value of our products and services.
• Effectively communicating client information across internal teams – sales, marketing, engineering, and MOC – and effectively navigating internal processes for presales resource scheduling, Statement of Work requests, contracting, etc.
• Improving customer opportunities by leveraging qualitative and quantitative analysis.
• Building, qualifying, and managing an accurate sales pipeline in a CRM environment.
• Developing strong rapport with vendors and registered channel partners to increase lead quality for Managed Solution.
• Performing all related duties as assigned by supervisor.

What makes you a fit:

• Demonstrated 3+ years of success (75%+ annual quota attainment) in a hunting-focused sales role (Managed Services, Professional Service, Cloud, or other high-tech solution sales experience strongly preferred)
• Excellent verbal and written English communication skills, including ability to effectively communicate with peers internally and external customers/prospects, including C-level executives
• Exceptional active listening skills to understand customer’s business needs (both spoken and implied)
• Demonstrated openness to coaching and feedback regarding activities and technology solutions
• Demonstrated ability to strategically manage time, resources, and efforts
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Technical Skills/Competencies:

• Excellent proficiency with standard business application software (MS Office – Word, Excel and Outlook)
• Proficiency with CRM software (Hubspot)
• Proficient understanding of major IT infrastructure concepts (hardware/software, networking, servers, cloud technology, etc.) highly preferred

Shift + Availability:

Monday through Friday, hours to be agreed upon based on Company needs. Presence at Company events, client meetings, conferences, and other activities may require occasional work mornings, evenings, and/or weekends. Company operates in Pacific Time Zone, though some scheduling flexibility may be offered for employees in other regions.

Work Location/Remote Status: This position is eligible for remote work, within a state where Managed Solution has payroll operations. Employees will work from a home office within an assigned state. Your presence at our company headquarters in San Diego, CA; at meetings/conferences/off-site events; at client locations; or elsewhere, may be required on occasion.

Travel Requirements:

• This individual may be required to travel at regular intervals, up to 25% of the time.

Compensation & Benefits*

Base Wage Range: $65,000 to $95,000 per year

Managed Solution considers a range of factors when determining an appropriate wage. Such factors include but are not limited to: years of related experience, industry knowledge, formal education, relevant certifications, and geographic location. Wages are paid as earned and in accordance with Company policies.

Incentive Compensation Plan: This position is eligible for incentive compensation in accordance with its respective plan and Company policy. Details available during the interview process.

Additional Perks:

• PTO – earn up to 10 days in year 1; 15 days in year 2; and 20 days in years 3+
• 40 hours of Sick Time per calendar year
• 401k – Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days
• Holidays – Managed Solution celebrates 7 paid holidays each year
• Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service!
• Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan (Optional Flexible Spending Account for eligible Health Care or Dependent Care costs)
• Telemedicine options: “see” a medical provider from anywhere, over the phone, 24/7
• $100K Life/AD&D policy provided for all employees, free of charge!
• Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more!
• $80/Month Cell Phone + Internet Reimbursement

*All Company compensation and benefits programs are subject to Company policy and plan documents and are subject to change at Company’s sole discretion. Some programs may differ based on eligibility/availability/regulations in an employee's home state or locale.

Why our employees love working here:

We believe our strength comes from our differences, and we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both. From providing our employees the time to pursue Microsoft certifications, to supporting and partnering with multiple non-profit organizations, we believe this is where healthy and happy employees thrive.

As we grow, we are anchored and driven by our Core Values: I <3 IT!

• Integrity – We demonstrate consistent, trustworthy behavior. We are honest with everyone, take ownership (even in the face of failure), and do the right thing... even when no one is looking.
• Heart – We show genuine care for our community, our customers, and our culture. We believe people are at the heart of IT! We are authentic, inclusive, and take time to celebrate and enjoy one another's company.
• Innovation – We cultivate a diverse work environment and forward-thinking business by supporting an open exchange of ideas, driven by creativity and collaboration. We're dedicated to consistently delivering excellence through a ‘yes- to- what’s-next’ attitude.
• Teamwork – We work together and support one another to achieve a clear, common goal, while taking accountability for our own contribution's and the overall team's success.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Managed Solution are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation.

At Managed Solution we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to lift and carry up to 10 lbs. Must be able to talk, listen, and speak clearly on telephone. The essential functions of this job require: the ability to frequently sit and stand for long periods of time; to manipulate objects with fine and gross motor skills; to communicate in written and spoken English; to hear; to utilize close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Managed Solution is an equal opportunity employer and will consider qualified applicants who can perform the essential functions of the job, with or without reasonable accommodation.

E-Verify Participation:

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Managed Solution participates in the federal E-Verify program to validate the authenticity of work eligibility documents. As part of this program, Managed Solution will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information, see https://www.uscis.gov/e-verify.

Application Information and Hiring Timeline:

Due to the ever-changing hiring needs of our Company, Managed Solution accepts applications for this role on an ongoing basis. If you have applied previously but have not been selected, please feel free to apply as often as monthly if you remain qualified, eligible, and interested in the position as outlined herein. Use the “apply” button to submit your application*.