Building Automation Systems Service Technician

This is a remote position.

• Respond to client emergency service calls including participation in 24/7 hotline pool
  
• Troubleshoot BAS and mechanical systems using secure remote connectivity software tools and multiple BAS software platforms
  
• Create and update service work tickets using company tools
  
• Travel to client sites including coordinating with local vendors, system integrators, and contractors
  
• Document activities in detail and provide frequent client communication 
  
  

• Provide remote and on-site scheduled BAS technical reviews of system installation, performance, function, GUI, and alarms 
  
• Provide calibration verification using portable testing instrumentation
  

• Develop service reports for internal and external stakeholders 
  
• Manage personal hours using company tools
  

Requirements

• Ability to work successfully in a remote environment thru effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
  
• Knowledge of IoT or smart building solutions
  
• Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
  
• Knowledge of integration of open-source protocols via Ethernet and serial communication buses (BACnet, Modbus and SNMP) 
  
• Knowledge of networking used in BAS systems including interfacing with client IT resources
  
• Skilled in BAS software including Tridium Niagara, Honeywell WEBs, Distech Controls, Automated Logic, Delta Controls, or Reliable Controls
  
• Skilled in Startup and troubleshooting of BAS systems in data center / critical environments
  
• Skilled in completing assignments accurately and with attention to detail
  
• Ability to follow company and site safety requirements 
  
• Ability to analyze and prepare documents, reports and correspondence
  
• Ability to communicate effectively in both oral and written form (technical and non-technical information) 
  
• Ability to work successfully as a member of a team and independently with moderate supervision 
  
• Ability to work under pressure and meet close deadlines 
  
• Ability to achieve certification for NFPA70E and / or OSHA training as / if required
  
• Organizational skills, with the ability to manage multiple tasks simultaneously
  

• Frequently manipulating, moving or grasping small parts, devices or tools
  
• Frequently required to remain in a stationary position
  
• Frequently moving through office, critical facility and other environments (such as low temperatures, high temperatures and outdoor elements such as precipitation and wind), including tight and confined spaces
  
• Frequently descending / ascending stairs and ladders to access equipment
  
• On occasion the employee may be required to position self under or over equipment
  
• On occasion the employee may move equipment weighing up to 50 pounds 
  

• Opportunities available for candidates located in the following project locations
  

• Atlanta
• Pacific Northwest
  
• Texas
  
• St. Louis
  
• Phoenix
  
• or candidates open to extensive travel to various sites
  

• Approximately 75% travel required to designated project location(s)
  
• Flexibility to travel to other sites on occasion
  
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.
  

• Bachelor’s degree in engineering, construction or related discipline
  

• Two years of experience with hands-on engineering, programming, testing, validation and troubleshooting of controls infrastructure
  

• Minimum of three years additional experience with hands-on BAS programming, startup and commissioning
  

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
  
• Health reimbursement account (HRA), flex spending accounts (FSA)
  
• Dental and vision plans
  
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
  
• 401k with company match and self-directed brokerage account option
  
• PTO including additional paid time off during the last week of the year
  
• Company paid life insurance coverage for employees and their eligible dependents
  
• Short and long-term disability, AD&D coverage
  
• Professional development opportunities, tuition reimbursement and professional licensing assistance
  
• Paid parental leave after one year of employment