CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

Job description

We are looking for an experienced Software Development Manager to lead and manage our software development team. In this role, you will be responsible for overseeing daily operations, driving project execution, mentoring developers, and ensuring the delivery of high-quality software solutions. You will work closely with senior management to align development strategies with business goals while fostering a culture of technical excellence and innovation.

Key Responsibilities

Lead and manage the software development team, ensuring smooth daily operations.
Oversee recruitment, mentoring, and performance evaluation of team members.
Assist in project planning, scheduling, and resource allocation.
Monitor and report on project progress, ensuring timely and high-quality deliveries.
Act as a liaison between the development team and upper management, translating technical insights into business value.
Provide technical guidance and mentorship to junior and mid-level developers.
Participate in code reviews and quality assurance processes to maintain software excellence.
Collaborate with senior leadership to define and implement best practices in software development.

Is This Opportunity Right for You?

We are looking for candidates who have:

10+ years of experience in software development, with at least 2+ years in a leadership role.
Strong technical expertise in software development methodologies, SDLC, and Agile frameworks.
Hands-on experience in project management, resource planning, and team leadership.
Proficiency in modern programming languages and frameworks (Java, Python, .NET, etc.).
Excellent problem-solving, decision-making, and organizational skills.
Strong communication and stakeholder management abilities.

Preferred: