Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
Symbotic is seeking a Maintenance Auditor responsible for reviewing and analyzing maintenance work performed by technicians across multiple sites. This role ensures adherence to best practices, policies, protocols, inventory control, and time management. The Auditor inspects work performed by site staff and contractors, compiles data, and ensures the implementation of company initiatives.
As a field-based position, the Auditor serves as a critical link between field operations and headquarters, facilitating seamless communication and driving continuous improvement. The Auditor will generate audit reports, recommend corrective actions, and create quarterly metrics reports to support senior management, site teams, and customer program teams in optimizing maintenance operations. Additionally, the Auditor will provide training and mentorship as needed to uphold performance standards.
What we do
The Maintenance team is part of the Operations organization and plays a key role in ensuring the efficiency and reliability of Symbotic’s cutting-edge automation systems across multiple customer distribution centers. This role is responsible for reviewing and analyzing maintenance work performed by site technicians, ensuring adherence to best practices, operational policies, inventory controls, and time management standards.
What you’ll do
Monitor the quality of maintenance workmanship across multiple projects.
Report nonconformities and assess if they stem from workmanship, process/tooling gaps, manufacturing issues, or nonconforming parts.
Ensure the accuracy of production paperwork and data entry in CMMS systems.
Establish and enforce protocols and best practices for maintaining Symbotic systems, providing supplemental training as needed.
Develop and document quarterly status reports on work completion and direction given.
Mentor and document the performance of field Maintenance Technicians and the Maintenance Manager.
Review site work orders, preventive and corrective maintenance, and projects; set goals and ensure follow-through.
Provide oversight and support to the Maintenance Manager at assigned sites.
Identify corrective actions for underperforming personnel or sites.
Review policies and practices and offer process improvement recommendations.
Collaborate with the training team to create and update training and mentorship materials.
Ensure all repairs are completed in a timely manner.
Support the implementation of maintenance policies, standards, procedures, and programs with Maintenance Managers.
Join site staff during preventive maintenance inspections as required.
Partner with Service Readiness Engineering to recommend customer spare parts packages.
Plan and develop spare parts room storage requirements and layouts for customers.
Assist with organizing and stocking spare parts at customer locations.
Monitor Maximo CMMS System performance in Technician and Inventory Specialist roles.
What you’ll need
Bachelor’s degree in Mechanical, Electrical, Robotics, Industrial Engineering, or a related field preferred.
Minimum of 5 years Maintenance experience required, Maximo experience preferred.
Demonstrated ability to write and create procedures pertaining to maintenance functions.
Ability to read and interpret mechanical and electrical schematics is required.
Skilled in Excel and Spreadsheet creation with use of formulas and macros highly desired.
Skilled in Microsoft Office functionality.
Our Environment
Remote, field-based position.
Travel is required up to 65-75% of the time. Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.
Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning. (Commissioning Team)
The employee is frequently required to walk and reach with hands and arms
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl
The employee must regularly lift and/or move up to 50 pounds
Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness)
There will be steep stairs to climb into the structure You may be required to routinely walk up and down stairs to navigate the automation structure.
You will regularly be near railings that are high off the ground.
Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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