Job description

Overview:

Are you looking for a purpose-driven career where you can truly make a difference? Do you thrive in a fast-paced, high-impact environment, guiding individuals toward hope and healing? If so, Kolmac Integrated Behavioral Health & Concerted Care Group (CCG) is looking for YOU!

Who We Are

Kolmac & CCG is a leader in outpatient addiction and mental health treatment across the Mid-Atlantic. We are committed to providing compassionate, evidence-based care that improves lives. Our inclusive and diverse team is dedicated to breaking barriers and expanding access to treatment for those who need it most.

Responsibilities:

Your Role: Patient Engagement Specialist (Admissions Coordinator)

As the first point of contact for individuals seeking treatment, you will be the lifeline that connects them to the care they deserve. You will provide empathy, urgency, and expert guidance, ensuring every patient feels supported and empowered to begin their journey toward recovery. You'll work out of our Burtonsville, MD office with the option to have two work from home days a week.

What You’ll Do

Be the first connection – Handle intake inquiries with compassion, ensuring seamless coordination for clinical, medical, and financial arrangements.
Guide patients with care – Act as the bridge between referral sources, patients, and our clinical/medical teams.
Navigate insurance and benefits – Assist patients in understanding their coverage, verifying benefits, and maximizing their access to care.
Motivate and engage – Follow up with patients post-intake to enhance motivation and encourage commitment to treatment.
Set and achieve goals – Make measurable progress in engagement and productivity.
Stay organized and efficient – Document important patient information in our Electronic Medical Records (EMR) system.
Adapt and solve problems – Work in a fast-paced setting where critical thinking and problem-solving are key.

Qualifications:

What We’re Looking For

High school diploma or equivalent required. Bachelor's degree preferred.
Strong clerical and organizational skills – You keep things running smoothly.
Salesforce knowledge – Experience with this platform is a huge plus.
Insurance expertise – You understand benefits and can confidently communicate coverage details.
Substance Use Disorder (SUD) and Mental Health (MH) experience – You are knowledgeable and passionate about behavioral health.
Motivational interviewing skills – You know how to inspire patients toward recovery.
Excellent communication skills – You are comfortable engaging with patients, families, and referral sources.
A background in SUD/MH treatment – Field experience is a plus.
Bonus points for: Formal education in SUD/MH, sales training, and motivational interviewing training.

Why Join Us?

Make an impact – Be part of a team that saves lives every day.
Career growth – We invest in your professional development.
A supportive culture – Work alongside a team that feels like family.
A mission that matters – Join a company committed to expanding access to behavioral health treatment.

We Offer

Competitive Compensation
Full Benefits: Medical/Dental/Vision
Life Insurance
401K
Tuition Reimbursement
Paid Professional Development Time
Student Loan Repayment Program
Paid Vacation Time
And More!

Kolmac Integrated Behavioral Health has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. We are still growing!

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