Job description

Are you an innovative, energetic, and data-driven team player passionate about driving the growth of e-commerce businesses? UMA is looking for an Ecommerce Assistant to join our motivated and talented team!

UMA is a leading importer, wholesaler, and e-commerce partner in the furniture and home décor industry. With a global network of factories and over 7,000 in-stock products ready for dropshipping, UMA operates distinct brands across 30+ top e-commerce platforms.

As an Ecommerce Assistant, you’ll play a key role in driving sales for thousands of products on platforms like our DTC Shopify website, TikTok Shop, Instagram Shop, and more. You’ll shape digital storefronts, optimize sales strategies, and create engaging customer experiences.

Key Skills & Experience:

Social Selling: Proficiency in leveraging platforms like TikTok and Instagram tocreate engaging shopping experiences.
Influencer Marketing: Experience managing and collaborating with influencers toboost brand visibility and reach.
Ecommerce Operations: Expertise in managing inventory, processing orders, andensuring seamless coordination across multiple sales channels.
Marketing & Analytics Tools: Familiarity with tools like CreatorIQ, ShopifyAnalytics, Google Analytics, and Meta Business Suite to analyze performance andoptimize strategies.

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Develop a deep understanding of UMA’s systems and partner platforms.
Manage daily order flow, inventory updates, and product listings across e-commerce platforms.
Monitor and analyze SKU performance using digital analytics, optimizing as needed.• Build and update product listings promptly, ensuring accuracy and compelling content.
Respond to customer inquiries and reviews to maintain a strong brand presence.
Collaborate with the content team to address and improve product descriptions, imagery, and details.
Analyze customer feedback to address product, content, or shipping concerns proactively.
Support influencer marketing efforts, managing partnerships and utilizing tools like CreatorIQ and TikTok Shop.
Provide daily updates and performance reports to the Ecommerce team leadership.
Contribute to cross-functional tasks and training as assigned.
Hours: 8 AM - 5 PM PST
Reports To: Senior Director of Ecommerce and Ecommerce Managers