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Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, Welo Data leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:
- Annotation and Labeling: Transcription, summarization, image and video classification and labeling.
- Enhancing LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.
- Data Collection and Generation: From institutional languages to remote field audio collection.
- Relevance and Intent: Authoritative relevance solutions across any discovery target, with mature operating models and a highly trained global workforce.
- The Welo Data advisory team members bring practical, applied AI expertise to your projects. They have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices.
Elevate your Data with Welo Data.
The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.
The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.
Job Reference: #LI-JC1
MAIN DUTIES
The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager:
Project planning, scoping, requirements gathering and validation with client.
Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
Risk analysis and contingency planning (plan-do-check-act cycle).
Leading the internal and external team to successful execution and delivery of client projects
Creating schedule and monitoring timeliness of delivery.
Managing the budget and controlling project costs.
Establishing and nurturing relationships with the customer, internal teams and external suppliers.
Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.
Reporting, both in written and verbal form (Japanese and English), to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.
Ensuring finance systems are kept up to date and accurate.
Process documentation and knowledge management.
Ensuring profit of project is maintained through the management of margin.
Measures of success
Delivery of services in line with core KPIs for project management, which include but are not limited to:
Client satisfaction;
On-time delivery;
Cost control and profitability;
Revenue throughput;
Client growth.
Education Level
Bachelor’s degree (B.A.) from a college or university in related filed.
Experience
Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends.
Demonstrated success at managing large accounts and/or projects.
Curiosity and creativity to question existing processes and approaches and innovate new ones.
Proven experience in development of processes and ideas.
Experience in financial management and budget to actual management.
Customer relationship management and business development skills to drive organic growth.
Must be available to travel for work related commitments
Other relevant skills
Energy and a positive attitude with excellent interpersonal skills.
The ability to lead large, diverse, virtual teams.
Excellent Written and verbal communication skills in Japanese and English.
Strong organizational and problem-solving skills.
Effective presentation skills.
Ability to build and maintain strong client relationships
Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment
Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint
Attention to details
Ability to learn and master quickly the technology, tools and processes required by the account
The ability to train a Project Coordinator on projects/processes
Required profile
Experience
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.