Program Assistant- Temp

Position: Program Assistant
Reports to: Associate Director, Teach Abroad
Department: Teach Abroad Programs
Location: U.S.-based remote (see location requirements below)

Who we are: 

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world. 

Why work with us:   

• You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
• You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place. 

What you’ll do:

• Use calls, texts, and emails to perform sales outreach to interested Teach Abroad & TEFL leads, and to respond to inquiries about our programs.
• Review applications for Teach Abroad programs.
• Outreach to applicants to resolve missing application pieces.
• Reminder phone calls, texts, and emails to keep participants on track with tasks and deadlines.
• Other tasks and projects as needed.

What you’ll bring:

• Bachelor’s degree or international equivalent.
• Sales oriented: proactive and engaging.
• Customer-service oriented: empathetic and patient.
• Excellent phone and email communication: professional, efficient, and enthusiastic.
• Independent worker.
• Experience studying/living/teaching abroad preferred.
• Experience with Salesforce is a plus.

Location Requirements:

The position is available to candidates in the United States, except for candidates residing in:

• Washington (State)
• Colorado
• California
• Jersey City, NJ

Diversity Matters:

CIEE believes that given its mission, diversity matters, and that the organization is stronger because it contains professionals from an array of backgrounds, with different approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups, international backgrounds, diverse origins (including all cultures, heritages, education, and economic circumstances), and experiences are strongly encouraged to apply. 

Due to federal regulations, a reference and background check will be conducted as a condition of employment.