Director of Site Reliability Engineers/SRE (REMOTE)

About Cyware

Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs. 

Your next opportunity starts here!

More on Cyware: (www.cyware.com) 

Built and designed by SecOps practitioners and cybersecurity leaders, Cyware offers multiple technologies within its Cyber Fusion platform, including advanced threat intelligence solutions (TIP) for large and small security teams, vendor-agnostic security automation (SOAR), and purpose-built security case management. As a result, organizations can increase speed and accuracy while reducing costs and analyst burnout. Cyware's Virtual Cyber Fusion solutions make secure collaboration, information sharing, and enhanced threat visibility a reality for enterprises, sharing communities (ISAC/ISAO), MSSPs, and government agencies of all sizes and needs.

About you: 

• You are driven, inquisitive, proactive, and energetic 
• You have a growth mindset and are committed to delivering results 
• You thrive in a fast-paced, collaborative environment

Why We Are Hiring:

The Director of Site Reliability Engineers (SREs) is responsible for managing the entire SRE function at Cyware. The SREs are responsible for keeping all user-facing services and other Cyware production systems running smoothly. The Director, along with the SREs, are a blend of pragmatic operators and software craftspeople who apply sound engineering principles, operational discipline, and mature automation to our production operating environments.

The SRE team as a whole specializes in cloud systems (application runtimes, operating systems, storage subsystems, networking, etc.) while implementing best practices for availability, reliability, and scalability, with interests in eliminating toil via automation. As a lead of the SRE function at Cyware, your mission is to enable the team to protect, provide for, and progress the software and systems of our Production environments with an ever-watchful eye on their availability, latency, performance and capacity. Continuous improvement, automation, and observability will be the principles you employ to accomplish your mission.

Come join an exciting cybersecurity product startup closed its Series C funding round!

What You Will Do:

• Team Leadership & Mentorship: Guide and develop SREs, setting clear goals and fostering a high-performance culture.
• Observability & Incident Response: Ensure system monitoring, drive root cause analysis, and support on-call teams to meet SLAs.
• Automation & Efficiency: Lead efforts to automate deployments, infrastructure provisioning, and operational tasks to minimize human error.
• Data-Driven Decision Making: Define and measure SRE metrics (SLIs, SLOs, SLAs) and drive continuous improvement.
• Production Governance: Oversee high availability (HA), disaster recovery (DR), and compliance monitoring.
• Infrastructure & Cost Optimization: Manage and optimize cloud infrastructure using tools like Terraform, Kubernetes, and Jenkins.
• Release & Maintenance Management: Ensure smooth deployments, operational readiness, and security compliance.
• Cross-Team Collaboration: Work across time zones to coordinate with engineering, security, and operations teams.

Who You Are

• US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C)
• Bachelor's degree or higher, in Computer Science, Engineering, IT or related discipline
• 7 to 10 Years of total experience as an SRE
• 4 to 6 Years of experience managing a team of SREs
• Experienced in knowledge sharing and mentoring of Team members
• Self-awareness, handling conflict in the team, and providing and receiving feedback
• Accountability: willing to proactively step in and do the right thing while providing candid and constructive feedback
• Cloud: AWS/Azure/GCP
• Linux: Solid understanding of Linux Systems, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot
• Scripting: Bash/Python
• Development Languages and Frameworks: Python/Django, Vue, React, Go Lang
• Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts.
• Application Protocols: SMTP, HTTP, HTTPS, FTP, IMAP, POP.
• Good to have Applications: Database Systems Fundamentals (MySQL/Postgres), Redis, Nginx/Apache , Supervisorctl
• Tools/Utilities: Nagios, Yum, RPM, GIT, Grafana, Prometheus, New Relic, ELK, Docker, Jenkins
• Certifications: RHCSA/RHCE/AWS (SysOps).

We're a lean team, so your impact will be felt immediately. If this all sounds like a good fit for you, why not join us?

You’ll love working at Cyware because

• We foster an exciting and challenging start-up culture. 
• We’re not just employees. We’re people. We offer a comprehensive benefits package including time off, paid holidays, retirement plans, insurance coverage and much more.
• We’ll invest in your career. Our company is growing quickly and we will give you the opportunity to do the same. You will have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• We value diversity of people, culture, and ideas.

EEO Statement:

Cyware is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

How to Apply

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