Job description

Position Title:  IT Support Engineer (Weekends only)

Contract: 2 days/20hrs per week, Independent Contractor

Location:  Remote

Working hours: Weekends only (20hrs per week). Core coverage 11am-5pm US EST hours.

Compensation: As a remote-first, international firm, compensation is based on candidate experience and location

Our Firm:

Sterlington is an international law firm that combines legal and commercial excellence with modern ways of practicing. Our high-caliber partners work on complex business matters with a tailored approach to client service and a focus on financial flexibility and innovation.

We are the ultimate law firm for private clients, private capital, senior executives, founders, HNWIs and family offices, as well as related businesses, in both corporate and litigation matters. We take a commercial and wholistic approach to the legal and business needs of our clients.

The Role:

Due to continued growth, we are recruiting an experienced IT Support Engineer (IT End-User Support/Helpdesk specialist), who will work with IT team members to provide assistance across the Firm in managing our Virtual Desktop Infrastructure, MS Office 365 applications and other technology platforms to ensure we continue operate at optimum levels.

As a remote working Firm, we work across many jurisdictions, including US, UK and Europe – therefore, knowledge and/or experience of working within diverse, high-performance teams, across multiple time zones is valued.

Responsibilities:

Maintaining and managing the Firm’s Virtual Desktop Infrastructure (VDI) and Mobile Device Management (MDM).
Familiarity with Microsoft Azure and AWS infrastructure.
Manage MS365 administration, set up, configuration, password changes etc.
Monitor Infrastructure and perform regular health-checks.
Coordinating with external vendors for any additional platform support.
Application support performing Time Entry records administration on the LPM platform.
Client and Matter onboarding and management on behalf of billable team members
Documentation and reporting monitoring system performance and report any issues to IT engineers.
Compile data and generate reports on operational activities using system-generated and other information
Maintain and Manage IT Reports & Dashboards.
New User/Partner Onboarding and support.
Excellent communication and interpersonal skills.
Ability to collaborate effectively with cross-functional teams.
Any other duties as dictated by business requirements or CTO.