Embark on a transformative hiring experience with Atlantis Consulting. Our team of skilled navigators specializes in charting the course to find the brightest and most qualified individuals who will steer your company towards success.Our MissionAt Atlantis Consulting our mission is to be the compass navigating careers through the sea of opportunities, ensuring a match that goes beyond skills to create lasting, impactful partnerships.Our VisionCharting a course towards excellence, Atlantis Consulting envisions a future where talent isn't just sourced but sculpted, defining new benchmarks for success in the ever-evolving landscape of professional growth.Our ApproachAt Atlantis Consulting, we believe in a collaborative and inclusive hiring process. We celebrate diversity, knowing that it is the lifeblood of innovation. We seek individuals who are not only experts in their fields but also share our commitment to pushing the boundaries of what's possible.Navigating talent waves: A visual odyssey with Atlantis Consulting's cutting-edge recruitment services:🌊 Executive Talent Acquisition Program🌊 Agile Recruitment Process Outsourcing (RPO)🌊 Skills Development and Training Services🌊 Leadership Development Programs🌊 HR Technology Integration🌊 Industry-specific Networking Summits🌊 International Talent Sourcing ProgramAtlantis Consulting OPCSEC License # 2023120128056-08To learn more about our company and the services we provide, please visit our website at https://atlantisconsulting.ph

Job description

Job Title: Customer Support Specialist (Thai Speaker)

Company: Europe based Outsourcing and Offshoring Consulting

Location: Remote (Thailand)

Position Type: Full-time

Headcount: Multiple

Job Brief

We are seeking Customer Support Specialists fluent in Thai to join a leading BPO customer experience company based in Europe. In this role, you will be responsible for providing exceptional customer support remotely, ensuring client satisfaction, and resolving inquiries across various communication channels.

Key Responsibilities

Navigate and utilize a range of online systems to support seamless customer service operations.
Provide clear, accurate, and comprehensive information to customers using appropriate tools and methods.
Respond to and resolve customer inquiries efficiently via phone, chat, and email.
Address and resolve customer complaints professionally, ensuring customer satisfaction.
Follow standard operational procedures in all customer interactions to ensure consistent, high-quality service.

Qualifications

Fluent in Thai.
At least 1 year of proven experience in customer support.
Familiarity with CRM systems and customer service practices.
Strong multitasking, prioritization, and time management skills.
Excellent communication skills in English.
A customer-first attitude and a passion for delivering top-notch service.

At our clients company, you will thrive in a dynamic remote work environment that promotes continuous growth and development. With an attractive starting salary and the potential for salary increases after the first three months, the company offers ample opportunities for career progression. The culture is built around learning and innovation, ensuring that you will have the tools and support you need to succeed and advance within the company.

If you're passionate about customer service and fluent in Thai, please submit your resume to ariel.cabada@atlantisconsulting.ph or click the "Apply" link below.

#CustomerSupport #ThaiSpeaker #BPO #RemoteJob #JobOpportunity #AtlantisConsulting

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