Senior Manager, Advisory Support

Job Description

Responsible for managing advisory subject matter expert teams providing reactive and proactive support to financial advisors ensuring high risk transitional steps in the financial advisor transition roadmap are met with hands-on support and ensuring ongoing support needs to financial advisors are met with speed and precision.

What You Will Do

• Manage the support team providing daily continuity of advisory sales by providing subject matter expertise to financial advisors of Cetera’s advisory offerings, systems, products, and processes.
• Accountable for in-call education, issue troubleshooting and guidance support to financial advisors and members of regional growth teams.
• Responsible for managing a team providing day-to-day supporting and providing subject matter expertise to key advisory business transition points for a financial advisor that require a lot of end-client action(s).
• Responsible for ensuring consistent availability and capacity for reactive Advisory support (e.g., incoming Salesforce tickets, phone queues, emails, etc.) with delivery and response aligned with target service level agreements.
• Coordinate proactive and reactive priorities for sales support and concierge support teams.
• Establish and sync service level agreements with key constituents and partner teams.
• Ensure constant feedback loop with advisory program managers, ensuring operational adherence and continual improvement to advisory program rules, regulations, and guidelines.
• Oversee day-to-day performance of team members, providing feedback and coaching to drive individual and team success.
  
  

What You Need To Have

• Bachelor’s Degree
• 10+ Years Direct Experience Expertise in Investment Consulting, Fund-Company Wholesaler, or Other In-Field Advisor Engagement
• Experience Building Advisory Business within Existing Practices, RIAs and Institutions
• FINRA Series 7, 66 (or 63 & 65) and /or 24 FINRA Licenses
  
  

Travel Requirements

• Up to 10% to Attend Strategic Engagements and Cetera Events
  
  

Compensation: The base annual salary range for this role is $120,000 to $145,000, plus an incentive-based bonus.  Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.

About Us

What we give you in return:

Benefits

Not many teams can say that they support people’s dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

• Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
• Easy access to mental health benefits to meet our team members and their families where they are.
• 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 day of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
• 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
• Paid parental leave to support all team members with birth, adoption, and foster.
• Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
• Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
  
  

About Cetera Financial Group

Cetera Financial Group ® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.

Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.

" Cetera Financial Group " refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors , Cetera Advisor Networks , Cetera Financial Institutions, and Cetera Financial Specialists .

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note : this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

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