Job description

Who We Are

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.

Who You Are

We are seeking a skilled Microsoft 365 Migration Engineer who combines strong technical expertise with excellent communication and documentation abilities. The ideal candidate will lead complex migration projects while maintaining clear communication channels with stakeholders and producing high-quality documentation. Projects include Google Workspace to M365 transitions, on-premises to cloud infrastructure migrations, and M365 tenant-to-tenant migrations.

This position requires availability to work 9:00 AM - 5:00 PM Eastern Time to meet client obligations.

What You’ll Do

Plan, document, and execute various types of migration projects:
Google Workspace to Microsoft 365
Exchange On-premises to Exchange Online
M365 tenant-to-tenant migrations
SharePoint On-premises to SharePoint Online
Lead client workshops and technical discovery sessions
Conduct detailed technical assessments and present findings to stakeholders
Create comprehensive migration documentation, including:
Technical design documents
Migration runbooks
Risk mitigation plans
User communication templates
Knowledge transfer documentation
Develop and implement migration strategies with minimal operational impact
Maintain regular communication with clients throughout project lifecycle
Conduct effective status meetings and progress reviews
Manage environment coexistence during migrations
Configure and optimize Microsoft 365 environments
Implement security and governance best practices
Provide post-migration support and knowledge transfer

Qualification (Must Have)

Minimum 5 years of Microsoft 365 administration experience
Microsoft 365 Certified: Enterprise Administrator Expert certification

Proven experience in:

Exchange migrations (On-premises and online)
M365 tenant-to-tenant migrations
Active Directory and Azure AD
SharePoint Online and On-premises

Deep knowledge of:

Exchange Online and Exchange Server
Microsoft Teams
OneDrive for Business
Azure AD Connect
Hybrid Configurations

Experience with migration tools:

BitTitan MigrationWiz
Quest Migration Tools
Native Microsoft Migration Tools
PowerShell proficiency for automation
Excellent written and verbal communication skills in English
Strong technical documentation experience

Qualification (Nice to Have)

Additional Certifications:

Microsoft 365 Certified: Security Administrator Associate
Azure Solutions Architect Expert
Google Workspace Administrator

Experience with:

Microsoft Intune and Endpoint Manager
Microsoft Information Protection and Governance
Azure Information Protection
Exchange Load Balancing
Database Availability Groups (DAG)

Knowledge of:

Microsoft FastTrack Methodologies
Cloud Security and Compliance
Advanced PowerShell and automation
Project management experience
Experience in creating client-facing documentation
Previous consulting experience

Critical Personal Skills:

Outstanding interpersonal and client communication abilities
Excellence in technical writing and documentation
Strong presentation and workshop facilitation skills
Ability to explain technical concepts to non-technical audiences
Professional and confident client-facing demeanor
Proven stakeholder management experience
Excellent analytical and problem-solving abilities
Ability to manage multiple projects simultaneously
Proactivity and autonomy
Quality and detail-oriented mindset
Experience in managing client expectations and delivering difficult messages professionally

What We Offer