Sr. Manager- Subscription specialist

Company Overview

NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape.

About The Role

The Subscription Specialist is a strategic role within our Customer Success division, focused on driving subscription-based revenue growth. You will be responsible for reactivating and expanding existing accounts while cultivating relationships with key decision-makers, ensuring they select the most suitable training solutions from NetCom’s offerings. This role is pivotal in achieving consistent, long-term subscription sales success.

Key Responsibilities

• Drive Subscription Growth: Reactivate and expand subscription sales within your assigned account portfolio.
• Engage Key Decision Makers: Identify and build relationships with C-suite and other crucial buying personas within targeted accounts.
• Manage Sales Pipeline: Maintain a strong, active pipeline of opportunities, accurately forecast sales, and meet or exceed quarterly and annual quota targets.
• Reporting & Forecasting: Produce clear, timely, and accurate sales forecasts, ensuring senior management is informed of your pipeline status and opportunities.
• Client-Centric Selling: Stay informed about NetCom’s offerings and emerging IT training trends to align solutions with evolving client needs.
• Collaboration & Teamwork: Work in a Sales POD model, partnering closely with internal stakeholders (e.g., Marketing, Operations, Product) to deliver cohesive solutions that drive customer success.
  
  

Requirements

• Bachelor's degree Minimum
• Proven experience in Account Management role, preferably in the IT Training Industry.
• Experience consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits.
• Strong understanding of IT training technologies and trends.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work collaboratively in a Sales POD Model.
• Results-oriented with a track record of meeting and exceeding client satisfaction and revenue targets (upselling and cross-selling)
• Proficiency in CRM tools and data analysis.
  
  

Key Attributes

• Results-driven mindset with a passion for sales.
• Strategic thinker who can identify opportunities and execute effectively.
• Committed to understanding and addressing client needs to foster lasting relationships.
• Collaborative team player who thrives in a fast-paced, data-driven environment.
  
  

Why Join NetCom Learning

• Opportunity to work with industry-leading experts and cutting-edge technologies.
• Collaborative and inclusive work culture.
• Ongoing professional development and growth opportunities.
  
  

If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you! Apply now to join our team at NetCom Learning.