Project Manager, Professional Services

Why you want to work for our Professional Services team:

 

Our Professional Services team is dedicated to our customers, ensuring they are successful in implementing and adopting the Accruent products they purchase. You will be a key player in helping our clients map a path within the Accruent platform to solve their overarching business problems and drive data-driven intelligence through our products. We are looking for highly motivated, fast moving and dynamic individuals to help implement our world class platform solutions and contribute to continuous improvement as Professional Services evolves to deliver higher-quality, higher-efficiency Projects at scale.

The Project Manager is responsible for the detailed work associated with managing client implementation of Accruent software and other client engagements with Professional Services through the lifetime of their subscription. This includes, but is not limited to, project scoping and planning, continuous project tracking and reporting, managing project budget, coordinating resources alongside deliverables, consistently communicating with project team members and stakeholders, managing risks, maintaining accurate assignments and forecasts, and effectively leveraging governance frameworks. The Project Manager is accountable for overall successful project delivery, while ensuring project resources and efforts are prioritized accordingly to maximize delivery efficiency as tracked against the overall project timeline and budget. Client projects vary widely in duration and complexity, from rapid, high-volume projects (4-6 weeks) to complex projects with multiple parallel workstreams (12-18 months); the Project Manager is responsible for successful delivery across a broad portfolio of concurrent projects in differing stages.

This role will be working across a variety of Accruent products within the Project Management Office (PMO).

This position reports directly to the PMO Senior Manager and will be a remote opportunity.

How You'll Make a Difference

Ensures Project success, as defined by the project scope, budget, and timeline

Ensures Project adherence to Accruent delivery methodology

Manages the signed client contract, all commercial agreements, and all project documentation

Manages the Project Budget including appropriate billing of project hours, accuracy in future forecasting and logging for project expenses

Measures, tracks, and evaluates progress against the project plan, deliverables, milestones and required tasks

Prepares project status reports and keeps management, clients, and others informed of project status and related issues

Directs and coordinates activities of project personnel to ensure project progresses on schedule and within budget

Develops complex project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources in conjunction with the Professional Services Manager

Identifies and quickly mitigates project issues and risks, documenting and communicating resolution updates accordingly

Identifies when a request deviates from original project scope, initiates change management conversations and negotiates contract terms with client

Drives Change Order contract creation with support from the Professional Services Manager

Exhibits exceptional judgement when navigating project decisions, escalating to the Professional Services Manager when appropriate

Leads project team members towards a common goal while driving personal accountability and setting appropriate expectations for project deliverables

Fosters positive employee morale and teamwork, creates an environment conducive to problem solving and achievement

Assists with presale activities including meetings and conference calls to determine needs analysis and project scope

Builds positive, collaborative relationships with clients and prioritizes a high quality Services experience

Capitalizes on opportunities to sell additional resources/services to clients when appropriate to increase revenues over planned targets

Coordinates two to six resources within each assigned Project Team

Coaches and mentors peers on best practices and project delivery methodology

Proactively leverages opportunities to deepen comprehension of new skills by teaching peers and others aspiring to develop into Project Manager role

What you bring to the table: 

2+ years Project Management experience

Bachelor's degree required; preferred in related discipline: Business, Management, CS, MIS, Communication

Demonstrated ability to effectively manage multiple concurrent projects with preference to software implementation and development related projects

Strong verbal and written communication skills – proactive, thorough, and transparent in communication

Demonstrated ability to excel in fast-paced, high velocity work environment

High degree of accountability, follow-through and independence

Highly adaptable and comfortable learning through experimentation

Preferred Skills/experience

PMP certification or PMP training

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.

Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. About Accruent At Accruent (a subsidiary or affiliate of Fortive Corporation), we strive to be on the cutting edge of the software world, providing purpose-built intelligent solutions that raise customer expectations, shift paradigms and transform the way businesses operate and achieve success.We aim to provide the same transformational growth for our 1,000+ employees which includes a vibrant office culture in major cities like Austin, London, and Amsterdam – and 10,000 customers in more than 150 countries – we know you’ll gain new experiences along the way. In our continued effort to help our teams Grow Without Limits, we provide all employees with the resources, coaching and support they need to reach new heights and experience true professional and personal development – and we do this because we believe it will help us grow as a global company in return.Every person can bring something incredible to the table, and we can always achieve more together. So, if you are courageous, adaptable, collaborative and interested in becoming the best you, we encourage you to join us for the ride – even if you don’t believe you have the exact experience to fill a particular role.Explore the path. Join Accruent. “We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. “

This position is also eligible for bonus as part of the total compensation package.

The salary range for this position (in local currency) is 81,200.00 - 150,800.00