Job description

Our client is seeking a dedicated and experienced Sr Business Analyst to join their team. This remote, part-time role requires a commitment from Monday to Friday, 8AM-NOON CST.

As a Sr Business Analyst, you will play a pivotal role in supporting new and existing products, delivering world-class service for our customers. You will be responsible for eliciting and documenting the actual needs and requirements of stakeholders, maintaining a backlog of capabilities, features, and user stories, and working with integrated design and development teams to deliver functionality.

Key Responsibilities:

Seek feedback and identify opportunities to modify processes
Develop a deep understanding of the customer and product needs
Analyze and collaborate on product solution options to meet customer needs
Support the product vision, roadmap, and product growth opportunities
Develop visual models, diagrams, tables, graphs, and/or charts to represent current state and future needs
Navigate and lead through a complex matrix organization across multiple business segments, applications, and products to deliver outcomes
Translate conceptual customer requirements into functional requirements
Own and manage issues and questions related to the product requirements throughout the product lifecycle
Advocate for or Influence adoption and transition to agile frameworks and support or lead scrum ceremonies
Perform user acceptance testing/ QA of solutions to ensure features and functions have been enabled and optimized
Support operational readiness activities to ensure that necessary training and policy and procedure updates have occurred
Monitor progress against KPIs, OKRs, performance SLAs, and extract insights for future enhancements

Qualifications:

Preference of a bachelor's degree in business administration or related field of study with 2+ years of proven BA/PA experience
Without a degree, 4+ years of experience is required
Advanced business analysis and Agile training
Business Analysis Certifications (IIBA CBAP or CCBA, CPOA, etc.)
Agile Certification (such as Scrum Alliance or Scrum.org)
Experience working directly with customer base/Consumer experience
Excellent communication, collaboration, time/project management, problem solving, organizational, and analytical skills
Have at least 2 years of experience working on an Agile Team
Have at least 2-4 years of practical experience in performing core Product Analysis tasks

Our client is committed to fostering a diverse and inclusive environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $22 - $51 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

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