Trustly was launched in 2008 and has grown rapidly over the past 16 years to become a global leader in Open Banking Payment solutions. With a mission to make online payments as seamless as possible, Trustly offers an innovative payment platform, bridging the gap between consumers and merchants. Its technology ensures that transactions are processed in real-time, providing both speed and security for all parties involved. Trustly's dedication to revolutionizing the payments industry is reflected in its collaborations with major brands such as PayPal, eBay, and Hargreaves Lansdown in Europe and FanDuel, T-Mobile, and Coinbase in North America. To date, Trustly has transformed the performance and experience of payments for over 9,000 merchants in 30+ markets, connecting them to 650+ million consumers through 12,000 banks. Trustly is a licensed Payment Institution under the second payment services directive (PSD2). It operates under the supervision of the Swedish Financial Supervisory Authority in the EU, EEA and the Financial Conduct Authority in the UK. In the US, Trustly is state-regulated as required to serve its target markets.

WHO WE ARE

At Trustly, we’re on a mission to deliver a better way to pay and get paid. Consumers deserve a payment option that prioritizes financial responsibility, and merchants should have the independence to accept payments without unnecessary costs. This mission drives everything we do.

We’re revolutionizing the payments industry by making Pay by Bank the new standard at checkout, providing a smarter payment option to credit and debit cards. For merchants and consumers, this means the freedom to make and receive payments with greater security and ease.

Fueled by this purpose, we’ve grown into a global network connecting 9,000 merchants to 650 million consumers through 12,000 banks across 33 countries, processing over $100 billion annually. As the leader in Pay by Bank, we aim to redefine the payments experience by delivering exceptional products and unmatched value.

With regional offices in Vitória, Brazil and Silicon Valley, USA, and our global headquarters in Stockholm, Sweden, we are a diverse team that spans over 30 nationalities. Embracing a culture of innovation and collaboration, our 'work from anywhere' policy allows employees in Brazil, the U.S., and Canada to work remotely within their country of residence, enabling flexibility while staying connected to our global team.

Now is the perfect time to join us and help accomplish our mission. If you’re inspired by purpose, thrive in a fast-paced and entrepreneurial environment, and are ready to shape the future of payments, we’d love to hear from you!

ABOUT THE ROLE

As Trustly’s Director, Product Management – Growth, you will spearhead a dedicated cross-functional growth team that focuses on accelerating user adoption and engagement across our consumer-facing payment products. Your primary goal is to drive experimentation, refine user flows, and unlock data-driven insights that directly impact our active consumer metrics. By collaborating with diverse stakeholders—Marketing, Data, UX, Engineering, and more—you’ll ensure that we continuously improve our products, reduce friction in the checkout process, and boost long-term consumer loyalty.

We’re seeking someone passionate about fast-paced experimentation, funnel optimization, and consumer-centric innovation who can help us remain at the forefront of the evolving fintech landscape.

WHO YOU’LL WORK WITH

On the Product team, our mission is to deliver cutting-edge payment technology with seamless user experiences. This role reports initially to the CPO and will work closely with a newly formed Growth Team encompassing Marketing, Data Analytics, UX, and Front-End Engineering. You’ll also partner with Risk, Compliance, Sales, and other internal stakeholders to ensure that every experiment and improvement is both innovative and compliant with industry standards.

WHAT YOU'LL DO

Own the Growth Strategy: Define the overarching growth roadmap and set measurable objectives focused on active consumer adoption, retention, and revenue impact. Champion experimentation and A/B testing across the product suite.

Lead Cross-Functional Growth Team: Coordinate with Marketing, UX, Data, and Engineering to execute rapid tests, gather insights, and drive continuous optimization. Maintain a fast feedback loop to iterate quickly on promising ideas.

Data-Driven Decision-Making: Establish and track key growth metrics (activation, conversion, retention, etc.) to measure impact. Use analytics to identify friction points in the user journey and propose evidence-based solutions.

Product & Funnel Optimization: Collaborate with UX to refine consumer flows and reduce checkout barriers. Develop product improvements that enhance the end-to-end payment experience for higher conversion.

Stakeholder Alignment: Work with Sales, Merchant Success (and our merchants), Risk, and Compliance to ensure growth experiments comply with regulations and maintain Trustly’s security standards and merchant agreements. Communicate roadmap updates, experiment results, and new insights to senior leadership on a regular cadence.

Innovation & Consumer Focus: Stay ahead of fintech/payment trends, competitor movements and consumer behaviors to inform novel growth initiatives. Advocate for continuous product evolution by championing user needs and behaviors.

Mentorship & Leadership: Provide direction and mentorship to other product managers to encourage their own experimentation and cross-functional partners. Help lead the development of our metric tracking and AB testing processes and set the standard for how we run experimentation across product management. Promote a growth mindset, where data, curiosity, and consumer empathy guide decision-making.

WHO YOU ARE

10+ years of product management experience with at least 5 years in a growth-oriented leadership role in fintech, payments, or a related consumer tech environment.

Deep expertise in experimentation frameworks, funnel optimization, and data-driven decision-making.

Proven track record of scaling consumer adoption and engagement through rapid iteration and strategic initiatives. Should be able to demonstrate case studies throughout the interview process.

Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights.

Familiarity with payment ecosystems (e.g., guest checkout players, BNPL, issuer processors, sponsor banks, networks), plus a solid understanding of compliance and security requirements.

Excellent collaboration skills, with experience leading cross-functional teams including engineers, designers, marketers, and data analysts.

Consumer-focused mindset with a knack for uncovering behavioral insights that shape user-centric product improvements.

Technical fluency in mobile and web technologies; a degree in Computer Science or related field is a plus.

Outstanding communication skills, comfortable presenting findings and recommendations to senior executives.

#LI-Remote

Applications for this role are accepted on an ongoing basis.

SALARY RANGES IN US-BASED ROLE POSTING

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, and other perks and benefits.

WHAT WE OFFER

At Trustly, you’ll have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we’re shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You'll be challenged and empowered to grow, making a real impact every step of the way.

Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. We embrace a remote-first culture that empowers you to balance your career ambitions with personal fulfillment. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.

Trustly’s total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:

- Flexible paid time off & generous PTO accrual plans

- Comprehensive medical, dental, vision, and other insurances

- FSA & HSA plans for medical and dependent care

- Home office set-up allowance

- Internet stipend

- Retirement plan match for 401k and RRSP

- Gender-neutral paid parental leave, and more!

(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)

At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.

Director, Product Management - Growth

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