National Sales Trainer - Remote

Job Summary:

Summary

The National Sales Trainer is an essential role in the Sales and Marketing Department. Successful training of new Sales members not only leads to faster and greater production, but it also increases retention. This is a critical position that requires strong leadership, talent in teaching/coaching, strategic thinking skills, and a passion to improve the success that others in the organization have. In this role you will work closely with members of other departments to help achieve new hire production goals during the first 90 days of a new Sales hire’s tenure.

Essential Duties and Responsibilities

Primary responsibilities include, but are not limited to the following:

• Be the lead presenter during training week.
• Collaborate with the Learning and Development (L&D) Department and National Sales Manager to ensure best practices, support, and strategy are used.
• Assist with all planning and execution of training week including being the liaison from Sales to IT, L&D, and HR.
• Along with L&D, develop training plans, material, and curricula for training week, follow-up training, and any national implementations that require training for Sales.
• Work closely with Sales Division Managers to continue training Area Managers during their first 90 days of employment.
• Must be aware of and coordinate training for all relevant program changes impacting Sales.
• Maintain daily, weekly, and monthly continued training, meetings, and learning sessions for Area Managers during their first 90 days of employment both individually and as groups.
• Be accessible up to a few days each month to be in the field with Area Managers when Division Managers need support.
• Attend necessary Division Manager Meetings to stay aware of any program changes, issues, and provide ideas and feedback about training and new Area Managers.
• Create and develop programs for national sales and ensure its implementation.
• Perform other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
• Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
• Interpersonal: Focuses on solving problems, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others’ ideas and tries new things.
• Oral Communication:  Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Persuasiveness:  Presenting an idea or plan in a way that persuades others to adopt a certain stand.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.   
• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Professionalism:  Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.      
• Written Communication:  Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated ability to develop, train, and motivate new Sales Area Managers.
• Superb coaching skills and dedication to the development of employees.
• A high level of knowledge and experience in sales.
• Excellent verbal and written communication skills.
• Dealership operations and product knowledge preferred.
• Demonstrated business acumen.

Education/Experience

• Bachelor’s degree, preferably in Sales, Marketing, Finance, Management, or Teaching/Coaching.
• A minimum of one year of experience in auto finance required in the areas of sales/marketing
• Must be able to travel out of state for business purposes up to 33% of business days, which includes five days per month in training class, and which requires a valid driver’s license and auto insurance. 

Supervisory Responsibility

Will lead and direct a team of Sales professionals.

Language Ability

Ability to clearly and effectively communicate in person, in writing and by telephone.

Computer Skills

Proficient in use of MS Office - Word, Excel, PowerPoint, Access, SharePoint

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to walk.

Commitment to Diversity and Equal Employment Opportunity

United Auto Credit Corporation, a wholly owned indirect subsidiary of Vroom, is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

UACC maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

UACC likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices. 

UACC complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

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