Market Manager, Field Sales

The Market Manager, Field Sales is responsible to provide tactical leadership to a field sales force and through direct interface with third party partners such as Big Box retailers and Local Dealers to ensure goals and metrics are achieved through strategic planning, review, process development and implementation.  

As the Market Manager, Field Sales, you will motivate and develop a team of Supervisors and Sales Reps through proven and innovative techniques to ensure successful goal attainment is achieved for assigned territory.  The goal is to exceed revenue growth and profit objectives by maximizing sales to residential customers.   

What You’ll Do: 

• Creates and develops a strong sales culture through effective leadership and vision.  

• Meet or exceed sales objectives by coaching, developing, motivating, and encouraging sales team 

• Plan and maintain head count for all responsible territory & channels 

• Manages internal and external resources to meet or exceed customer and/or business expectations including but not limited to staffing and workload allocation.  

• Analyzes and sets daily/monthly quotas for 3rd Party Retail channel and manages performance to those goals effectively, forecasting and communicating results accurately 

• Develops and maintains strategic partnerships with 3rd Party partners to promote Cox services at point-of-sale. 

• Drives self and team to deliver on every KPI within all distribution points.  

• Develops sales incentive programs that drive results. 

• Conducts routine sales analysis discussions with 3rd party local retailers to optimize sales opportunities. 

• Monitors and analyzes sales performance, and takes accountability for driving improvements in sales revenue growth, sales productivity, sales quality, and optimization of customer satisfaction.  

• Drives alignment, consistency, and cohesiveness in people practices, sales activities and overall performance management to achieve personal and department goals. 

• Establishes and leverages strong business alliances with key internal and external partners to maximize channel effectiveness.  

• Develops team members to promote career pathing and succession planning.  

• Effectively resolves complex customer complaints concerning all areas of the company in a win-win fashion by building rapport and using creative problem-solving skills.  

• Assists in tactical and strategic business planning, develops, and implements processes to improve efficiency.  

• Manage to OpEx Budget 

• Monitors and ensures compliance with all company policies.  

• Other job duties as assigned 

What’s in It for You? 

Here’s a sneak peek of the benefits you could experience as a Cox employee:   

• A competitive wage and top-notch bonus/incentive plans.   

• A pro-sales culture that honors what salespeople (like you!) contribute to our success.   

• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.   

• Comprehensive healthcare benefits, with multiple options for individuals and families.   

• Generous 401(k) retirement plans with company match.   

• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.  

• Professional development and continuing education opportunities.   

• Access to financial wellness/planning resources.   

Check out all our benefits.  

Who You Are: 

Minimum 

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience, a Ph.D. and 1 year experience in a related field; or 10 years’ experience in a related field. 

• 1+ year of experience in management or lead role 

• Safe drivers needed; valid driver’s license required 

Preferred 

• BS/BA degree in related discipline (i.e. Marketing, Business, etc.).  

• Experience or technical certifications in residential field sales or telecommunications industry 

• Experience in Field sales and Third-party retail sales environment; including but not limited to National retailers (Big Box), Wireless industry indirect sales channel and/or Telecom/MSO third-party sales. 

• Experience using Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) in a work setting. 

• Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout the organization. 

• State Licensing may be required to sell Home Security