Salesforce Product Owner

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Product Owner.

In this role, you will assist in the planning and management of the implementation of various solutions within the portfolio. You will be working with a team of other Product Managers and Architects to develop Proof of Concepts and implement & understand what functionality is available ‘Out of the Box’ and via other sources. You will be responsible for defining an effective design and proposing an alternative approach to tackling stated business problems, whilst maintaining effective levels of communication with all Business Stakeholders. 

Key Accountabilities

• Be accountable for delivering incremental value
• Work with Scrum Master and delivery team daily, answering questions, addressing ambiguities, being available to solve issues
• Inspire the team and bring a unique vision and perspective for the Product for what is possible
• Agree on timelines and deadlines for development, help define features development prioritisation
• Help define capabilities direction, own the design, execution, and measure ongoing improvements against short and long-term goals.
• Effective communication is essential; it involves being clear and setting precise expectations, both in writing and verbally
• Design simple solutions for complex workflows including all design deliverables

Professional Knowledge/Skills

• Must have 8 years of experience working as a Product Manager.
• Must have 4 years of Salesforce functional consultant experience.
• Must have experience in understanding the difference between using Salesforce declarative functionality over coding.
• Must have a real understanding of Sales Cloud features, opportunity management & Sales Processes.
• Need to have an in-depth understanding of Salesforce out of the box functionality, ideally holding certifications
• Knowledge of CPQ, CLM, Pardot and/or other MarTech solutions
• Project management experience
• In-depth knowledge of Agile process and principles
• Outstanding presentation and leadership skills, along with excellent oral and written communication skills
• Experience working remotely and asynchronously with team members across different countries and time zones
• Be able to manage the complexity of communications depending on the audience, whilst maintaining clarity of communication
• Sharp analytical and problem-solving skills with excellent organisational and time management skills
• Must be a self-starter and willing to get stuck in
  Strong organizational skills and resourcefulness
• Proven ability to deliver on commitments.
• Salesforce Administrator 201 Certification
  Salesforce SalesCloud Certification

Desired skills and experience

• Certifications such Certified Agile Product Owner, Certified Agile Scrum Master etc.
• Experience within a large, global organisation would be advantageous

WHAT DO WE OFFER

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention. 

About us 

We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 530 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow