VIRTUAL ASSISTANT (DIGITAL MARKETING)

Role:

We are seeking for a highly organized and proactive Virtual Assistant to support day-to-day operations. The ideal candidate will have at least three years (recommended) experience in a professional setting, with strong communication skills and the ability to manage multiple responsibilities efficiently. This role involves client-facing tasks such as answering phones and scheduling appointments, as well as operational and marketing support, including social media management, video content editing, and CRM maintenance

Key Responsibilities:

• Phone and Appointment Management

  • Answer and handle incoming calls professionally using Dialpad.

  • Schedule client appointments and ensure calendars are up-to-date.

  • Provide timely responses to client inquiries.

• Social Media and Content Management

  • Manage and post engaging content on company social media platforms.

  • Edit and publish video content to enhance online presence.

  • Engage with potential clients and referral partners on social platforms.

• Administrative Support

  • Manage and update client information using the Zoho Suite CRM.

  • Collaborate with the team to ensure accurate and timely task completion.

  • Maintain detailed records and follow up on assigned responsibilities.

• Timely Communication

  • Respond promptly to client and team communications.

  • Address urgent matters efficiently and maintain consistent follow-through.

Qualifications:

• Minimum of 3 years of recommended experience in social media and content management. With experience creating content or reels

• Email marketing experience and exposure to sending/designing newsletters.

• Proficiency with CRM systems, particularly Zoho Suite, or a willingness to learn.

• Experience with phone management tools such as Dialpad.

• Familiarity with social media management and video editing tools.

• Excellent written and verbal communication skills in English.

• Highly organized, detail-oriented, and able to prioritize tasks effectively.

Working Hours:

• Working Hours: 9AM to 5PM EST time zone M-F

• Work Arrangements: Fully remote

About the Company

Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority, and we offer the worlds leading aggregator marketplace for outsourcing.

We specifically provide the conduit between Philippines outsourcing suppliers and the businesses clients across the globe. We continue to provide world-class talent to help small and medium-sized enterprises successfully build their offshore team in the Philippines.