Senior Account Manager

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week in our London office

The Account Manager should be an enthusiastic, hard-working, and entrepreneurial individual. They will have the opportunity to cross-sell a broad range of real estate solutions aimed at large occupier clients, and to solve a variety of different problems for our customers. The Account Manager will need to understand their clients business priorities and drivers and how they can maximise their return on investment from MRI solutions. Our clients are large corporate and public sector organisations, often with a Global presence. Occasional travel may be required; however, online or remote working is encouraged where this makes sense including a mix of office and home working. This is a quota carrying, individual contributor role. This role will suit individuals already in an Account Management or Business Development role with a hunter mentality looking to take the next step in their Sales career. Experience from within the Real Estate sector would be advantageous, though not essential.

RESPONSIBILITIES:

• Professionally representing MRI and building mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and account development.
• Maximising opportunities for repeatable licence revenues.
• Recommending appropriate solutions and negotiating acceptable terms with the client.
• Achieving and exceeding all quarterly and annual fiscal targets and objectives.
• Identifying opportunities for cross-selling other MRI products or products/services. 
• Maintaining regular contact by telephone, onsite visits, and Client User Forums
• Determining on-going requirements to meet changing business needs.
• Working closely with other stakeholders within the business such as Legal, Sales Operations, Marketing, Development, and the Implementation teams. 
• Ensuring Salesforce is up to date to reflect all sales activity.
• Maintaining timely and accurate sales forecasts within Salesforce.
• Managing your pipeline of opportunities from enquiry through to closure through Salesforce

REQUIREMENTS: 

• Track record of achievement operating in a target driven environment.
• Software Solutions experience.
• Team player.
• Tenacious and driven.
• Confident and motivated with high energy.
• Hungry for success, always looking for ways to improve and learn.
• Sound knowledge of Microsoft Office. 
• Experience of using Salesforce.com.
• Excellent verbal and written communication skills.
• The ability to communicate effectively and to identify sales opportunities.
• Ability to work under pressure and meet agreed targets and deadlines.
• Good attention to detail and a desire to see a task through to completion.
• Ability to organise/manage own workload and use initiative to create opportunities.
• Be honest, trustworthy and act with tact, diplomacy, integrity, and professionalism.

We’re obsessed with making this the best job you’ve ever had! 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. 
• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan. 
• Invest in our competitive Personal Pension plan and help set you up for your future. 
• Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).  
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and a bank of 15 hours of flexi time to be used throughout the year. 
• Income Protection Plans give you the peace of mind you deserve.  
• Further your professional development and growth with our generous Tuition Reimbursement Schemes. 
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!  

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.   

Amazing growth takes amazing employees. Are you up to the challenge?  

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!  

 
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.