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Closing Date:
03/23/2025
Type of Position:
Clinical Staff - Medical Services
Job Type:
Regular
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:
ICHI | Maternal and Mobile Health
Department's Website:
Summary of Job Duties:
The Clinical Services Manager (CSM) at the UAMS Institute for Community Health and Innovation in South Arkansas plays a vital role in overseeing the daily operations of the clinical care team. This team provides preventive care, prenatal, and women’s health care on the mobile health unit and home visits in a community-based setting. The CSM is responsible for staffing, development, patient satisfaction, professional growth, and quality outcomes.
The CSM will collaborate with the Program Director and ICHI leadership to ensure that quality patient care is delivered and overall program goals are reached while adhering to regulations and requirements set by UAMS, insurance companies, government agencies, and internal goals/strategies. If you are a dedicated and skilled Clinical Services Manager with a passion for engaging in meaningful work that makes a difference in the community and collaborating with a dynamic and multidisciplinary team, we invite you to join our team.
This is a community-based position located in El Dorado, AR.
Qualifications:
Minimum Qualifications:
- Bachelor of Science in Nursing (BSN) degree
- Five (5) or more years of clinical experience in field of Nursing
- At least three (3) years of experience in a leadership capacity
- Current Registered Nurse License in the State of Arkansas.
- Current BLS certification or must successfully obtain certification within the first 30 days of employment.
Knowledge, Skills, & Abilities:
- Strong leadership and management skills
- In-depth understanding of clinical care and community health practices
- Excellent communication and interpersonal skills
- Ability to collaborate with diverse teams and leadership
- Strong organizational and time management skills
- Commitment to quality patient care and outcomes
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
- Knowledge of healthcare regulations and compliance
- Proficient in using healthcare software and databases
- Desire to foster a culture of continuous learning and professional development
- Demonstrates empathy, compassion, and a commitment to delivering quality patient care
Preferred Qualifications:
- Master of Science in Nursing (MSN) degree
- Community health experience
- National Nursing Certification
Additional Information:
Key Responsibilities: The CSM's duties encompass a wide range of responsibilities, including, but not limited to:
Staffing
- The CSM is responsible for recruiting, hiring, and onboarding qualified nursing staff for the department. This includes conducting interviews, evaluating candidates, and ensuring proper training and orientation are provided to new hires. Additionally, the CSM will coordinate and monitor the workload of nursing staff to ensure adequate coverage and efficient operations.
Development
- The CSM actively contributes to the development of the department by staying updated on industry trends, best practices, and advancements in healthcare. They identify opportunities for improvement and implement strategies to enhance the quality of care provided. This may include conducting training seminars or workshops, implementing new protocols or technologies, and collaborating with other departments for interdisciplinary collaboration.
Patient Satisfaction
- The CSM continuously monitors patient satisfaction levels and works to address any concerns or issues promptly. They actively engage with patients, their families, and the healthcare team to gather feedback, identify areas of improvement, and implement strategies to enhance the overall patient experience.
Professional Growth
- The CSM fosters a culture of continuous learning and professional development within the nursing department. They mentor and guide individual staff members, conduct performance evaluations, and assist with career advancement opportunities. They also promote a culture of teamwork, collaboration, and open communication among nursing staff.
Quality Outcomes
- The CSM is responsible for monitoring and maintaining the highest level of quality of clinical services. They collaborate with leadership to establish quality metrics, measure performance, and identify areas for improvement. They ensure that nursing practices adhere to UAMS, regulatory, and internal standards and that patient outcomes are consistently exceptional.
Collaboration and Compliance
- They facilitate effective communication, coordinate efforts, and ensure that nursing activities are aligned with the overall goals and objectives of the organization. Additionally, the CSM ensures that all regulations and requirements set by UAMS, insurance companies, government agencies, and internal goals/strategies are adhered to.
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
License or Certificate (see special instructions for submission instructions), Resume
Curriculum Vitae, Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding
Frequent Physical Activity:
Sitting, Standing, Talking, Walking
Occasional Physical Activity:
Driving, Kneeling, Lifting, Pulling, Pushing
Benefits Eligible:
Yes
