Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you.
Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical office in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time.
Juniper Square is looking for an experienced client-focused Senior Project Manager (PM) to manage new and current clients through onboarding and other project work. The PM will be responsible for planning and executing projects, collaborating with internal partners and building positive relationships with our clients. A successful PM can synthesize information quickly, articulate solutions clearly, and effectively drive buy-in with internal and external stakeholders to ensure clients receive the best possible experience. The PM should have business and solutions acumen and be an expert at translating and documenting broad goals and objectives into detailed project plans and processes to drive execution.
This is an exciting opportunity to join a strategic and highly visible team, partnering with both external and internal teams including Sales, Solutions Engineering, Fund Administration, Product Onboarding, Client Success, Technical Consulting and C-suite. An ideal candidate will be ambitious, organized and detail-oriented. You will need excellent communication skills in order to maintain project momentum with both the client and internal teams. You are excited to be the face of Juniper Square to new clients, embrace opportunities to learn and are ready to “get creative” when faced with challenges.
Independently own successful project delivery for clients by effectively leading internal and external facing project teams and managing schedule, scope, quality, risk and project resources
Establish and maintain client relationships with key project resources, critical stakeholders and project team members
Own and facilitate project meetings to communicate project goals, status, ownership, track updates on open items and prepare meeting minutes for distribution
Manage project risk by escalating as appropriate to peers, management, or leadership.
Manage multiple work streams concurrently
Primary point of contact and escalation point for the client and Juniper Square throughout the project life cycle
Clearly communicate project objectives and expectations across varying levels of the organization, and externally
Empathetically and creatively work with clients to overcome project blockers and drive stakeholder buy-in for continued forward progress
Identify and track project milestones and health to ensure phase/critical path deadlines are met
Become proficient in all aspects of Juniper Square’s project processes and product offerings in order to competently address client questions and concerns
Ability to solve hard problems by taking a new perspective on existing solutions while utilizing analytical skills to determine the best solution
Partner with Juniper Square stakeholders and clients to ensure a successful transition to production
Continue to expand industry knowledge and project management skills to increase effectiveness and improve client experience
5+ years of experience in a client-facing role, preferred with enterprise level customers and within the fund administration space
Experience working with customers in private markets (real estate, venture capital, private equity), finance, investments/investment banking and/or fund administration space
Demonstrated leadership ability (management not required)
Has a history of managing large, complex clients, projects, and cross-functional teams
Demonstrates competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals
Must be able to communicate with others in a concise, prescriptive, persuasive and professional manner
Must be flexible, well organized, and assertive in order to complete multiple tasks and meet the changing demands placed on his/her time
Must be capable of gathering information from various sources to assist in critical decision making using highly developed reasoning and good judgment
Demonstrates the ability to work under pressure
Must be creative and work well as a member of a team to drive decision making
Performs under minimal supervision and can work independently
Systems experience with Smartsheet, G-Suite, Jira, Confluence, Zendesk would be a plus
Motivated by change, demonstrates comfort with an evolving work environment, and can adapt quickly
Bachelor's degree or equivalent years of professional experience
At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.
Compensation for this position includes a base salary, variable bonus, equity, and a variety of benefits. The U.S. base salary range for this role is $115,000 - $135,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
Benefits include:
Health, dental, and vision care for you and your family
Life insurance
Mental wellness coverage
Fertility and growing family support
Unlimited vacation in addition to company paid holidays
Paid family leave, medical leave, and bereavement leave policies
Retirement saving plans
Allowance to customize your work and technology setup at home
Annual professional development stipend
Your recruiter can provide additional details about compensation and benefits.
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