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Trust & Safety Associate, Information Security

Remote:

Full Remote

Salary:

62 - 83K yearly

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

2-3 years of experience in information security, Familiarity with data privacy practices, Excellent written and verbal communication skills, Comfortable using collaboration tools like Google Drive, Jira, Slack.

Key responsabilities:

Evaluate vendors’ data collection practices
Track and report metrics on InfoSec Ops initiatives

Instacart Information Technology & Services Large https://www.instacart.com/

1001 - 5000 Employees

See all jobs

Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - The InfoSec Ops Associate will sit on Instacart’s InfoSec Ops team and report to the Privacy Compliance and InfoSec Ops lead. You will collaborate cross-functionally with Security, Procurement, Legal, Engineering, and other stakeholders in this role. You must be able to operate independently and with a high degree of confidentiality.

About the Team - Instacart's Trust & Safety department takes data-driven, customer-first approaches to ensure we are compliant with all local, state, and federal regulations regarding grocery fulfillment. The InfoSec Ops team focuses on keeping Instacart’s data (and the systems it flows through) safe at scale, from vendor risk management to internal access controls and beyond.

About the Job

The InfoSec Ops Associate will handle a variety of operational tasks related to data privacy and information security. You will be responsible for handling cadenced tasks (e.g., daily/weekly) and high-priority escalations; you will also support the Lead by taking on program management responsibilities. You will be expected to manage competing priorities across several different workflows.
Your operational responsibilities will include:

Evaluating vendors’ data collection practices and security postures; working with internal teams and vendor teams to understand the types of data each vendor would collect; communicating Instacart’s security and privacy requirements to internal and external parties
Investigating potential organizational security risks flagged by internal teams; communicating findings to high-level stakeholders
Tracking and reporting metrics on InfoSec Ops initiatives
Assisting with large-scale tooling access reviews via Jira
Tracking and facilitating cross-functional privacy and security efforts involving multiple stakeholder teams

Your program management responsibilities will include:

Building and maintaining workflow documentation
Proactively coming up with ideas to improve operational efficiency
Identifying, tracking, and reporting success metrics

We are looking for candidates with stellar written communication skills, business acumen, and a keen sense of situational awareness. You will need to navigate delicate situations with discretion and tact; as you develop in this role, you will be expected to understand when to under-communicate or over-communicate depending on the audience and situation.
As an early hire on Instacart’s InfoSec Operations team, you will take on project work to help the program continue to scale. You will surface ideas for projects and process improvements and drive them to fruition. You will be asked to take on data analysis tasks and metrics reporting.

About You

Minimum Qualifications

2-3 years of professional experience related to information security and data privacy operations
Familiarity with issues and vocabulary related to information security and data privacy
Stellar written and verbal communication skills. Ability to communicate about complex, nuanced privacy and security issues to internal and external stakeholders in time-sensitive, business-critical, and potentially high-visibility situations; ability to navigate these situations in a calm, meticulous, detail-oriented manner
Comfortable using Google Drive, Jira, and Slack to collaborate with colleagues (or similar systems)
Comfortable with basic data analysis using Excel or Google Sheets
Working understanding of business metrics and reporting

Preferred Qualifications

Professional experience with vendor risk management operations
CIPP/CIPM or SEC+ certification is a big plus

#LI-REMOTE

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$75,000—$83,000 USD

$72,000—$80,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$68,000—$76,000 USD

All other states

$62,000—$69,000 USD