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Sales Operations Director

Remote:

Full Remote

Experience:

Senior (5-10 years)

Work from:

Massachusetts (USA), United States

Offer summary

Qualifications:

5+ years in Sales Operations or related field, Proven leadership and team management skills, Expertise in sales process optimization, Strong analytical and data interpretation abilities.

Key responsabilities:

Define and execute Sales Operations strategy
Manage and mentor a high-performing team
Oversee key sales operations projects
Enhance sales technology and processes

Hometap Financial Services Scaleup https://www.hometap.com/

51 - 200 Employees

See all jobs

Job description

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.

We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!

In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.

Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.

Who You Are

We’re seeking a dynamic and strategic Sales Operations Director to lead and scale our growing Sales Operations function. In this role, you’ll be a key partner to Sales and Originations Leadership, driving high-impact initiatives that enhance efficiency, accelerate revenue growth, and elevate team performance. You bring a sharp analytical mindset, a deep understanding of sales processes and technology, and the ability to turn data into action. Just as importantly, you’re a people-first leader who thrives on developing talent, fostering a culture of growth, and empowering your team to do their best work.

What you'll do:

Lead Sales Operations Strategy: Define and execute a vision for Sales Operations, ensuring alignment with revenue goals, operational efficiency, and long-term scalability.
Build & Develop a High-Performing Team: Manage, mentor, and scale a team including analysts, admins, and PMs fostering a culture of excellence, innovation, and continuous improvement.
Oversee Project & Program Management: Ensure key sales operations projects stay on track, driving execution on high-impact initiatives such as system rollouts, process automation, and workflow improvements.
Optimize Sales Processes & Technology: Oversee and enhance our sales tech stack (currently Salesforce, Dialpad, Calendly, etc.), implementing automation, data-driven decision-making, and process improvements to maximize sales effectiveness.
Drive Performance & Insights: Own sales KPIs, forecasting models, and capacity planning to provide leadership with actionable insights for growth and efficiency.
Own Budgeting & Fiscal Planning: Partner with Finance to develop and manage sales and originations budgets, ensuring alignment with revenue goals, forecasting models, and capacity planning to drive sustainable growth

What you bring:

5+ years of experience in Sales Operations, Revenue Operations, or a related field, with a proven track record of leading high-impact initiatives.
Proven leadership experience, including managing and developing teams, fostering a collaborative and high-performance culture, and driving strategic initiatives.
Deep expertise in sales process optimization, forecasting, and sales tech stack management (Salesforce, automation tools, analytics platforms).
Strong analytical mindset, with the ability to interpret complex data and translate insights into actionable strategies.
Experience in high-growth or fast-paced environments, particularly in consumer finance, SaaS, or B2C sales operations.

At Hometap we’re fundamentally reshaping the home equity space. Here you’ll have the opportunity to make a real impact. You’ll work alongside smart, passionate people in a collaborative and fast-moving environment where new ideas are welcomed, and innovation is encouraged. If you’re looking for a leadership role where you can drive strategy, develop top talent, and shape the future of the home equity space, we’d love to hear from you!

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.

Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.

Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing work@hometap.com.