Partner Account Manager - Canada
Job description
Who we are
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Partner Account Manager who will strategically expand a Partner’s footprint, and promote long-term sustainable, profitable business relationships for the company. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
The Partner Account Manager (PAM) plays a critical role in developing and nurturing strong business relationships within an assigned list of Geotab Partners. A successful Partner Account Manager will manage and maintain health, support, revenue growth and increased mindshare with their Partners. By establishing trusted relationships and managing day-to-day interactions with these accounts, the Partner Account Manager will develop and maintain strong, collaborative relationships and provide innovative and valuable business recommendations to increase Partner product knowledge and overall sales activity.
How you'll make an impact
- Manage and develop Geotab Partner relationships to drive revenue and unit sales through new and existing Partners.
- Enable Partner success by providing necessary tools, training, and resources to drive Geotab sales.
- Work with internal stakeholders across the company (which may include team members from Business Development, Marketing, Solutions Engineering, Account Advisory, Marketplace and Product) as needed to develop sales strategies and facilitate growth & expansion for assigned accounts.
- Provide a feedback loop from Partners about the market, customer needs, and product performance to inform product development strategy.
- Document activity through Salesforce - maintain and update regularly.
- Forecast and track key account metrics including monthly, quarterly and annual forecasts - sales activations, terminations and revenue.
- Ensure Partners and Geotab successfully meet agreed revenue, profitability and market share targets.
- Serve as the subject matter expert for Partners and their customers by keeping Partners informed about new products/updates, educating and demonstrating Geotab solutions (and in some channels/segments: Marketplace Partners ).
- Assist with RFPs/RFIs, serve as an intermediary between Partners and Geotab’s internal RFX team as required.
- Engage Partner to collaborate with the Pilots & Implementation team to facilitate prospect’s desired outcomes, and build a deployment/onboarding plan.
- Regularly assess the Partner landscape to uncover new areas for Partner growth; propose and manage programs and initiatives accordingly.
- Regularly consult with marketing to maximize success of co-marketing and lead generation activities and initiatives, and to ensure that the Geotab brand is best positioned in each Partner's portfolio.
- Attend trade shows and conferences to build company credibility, brand presence and identify new Partner expansion opportunities.
- Maintain current knowledge of all Geotab solutions, technology platforms, competitors and industry trends that impact the Partner network.
What you'll bring to the role
- 5+ years of experience in technical sales/account management.
- Experience in the telematics industry or a strong knowledge of Geotab products and services and how they build value for Partners and end customers.
- Proven track record of developing new sales/Partner accounts.
- Demonstrated success in accurately forecasting account and volume activities, meeting and exceeding goals.
- Highly adaptable to changes in business direction, products and needs from both a Partner and internal Geotab perspective.
- A well-defined sense of diplomacy, including solid negotiation, influencing, conflict resolution, and relationship management skills.
- Ability to effectively deliver difficult messages while emphasizing a positive, future oriented perspective.
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides) and Customer Relationship Management (CRM) tools (Salesforce).
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work
The annual base salary for this position is anticipated to be the range listed below. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position would depend on a variety of factors such as but not specific to skills, qualifications, education and overall experience, including the location the applicant lives or intends to live while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Required profile
Experience
Other Skills
- Negotiation
- Forecasting
- Relationship Management
- Communication
- Adaptability
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