Job description

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

We’re looking for an exceptional, detail-oriented Graphic Brand Designer to help us build the Cresta brand into the market leader of an industry that’s at the center of the most important technological revolution since the PC. Reporting to the Creative Director, you will help build and implement design systems that affect nearly every marketing interaction including: the website, advertising, and trade show booths. This designer will shepherd multiple concurrent projects from conception to delivery and will seek to learn from their performance. You will work with a small team on both large and small tasks. So, while you’re contributing to the evolution of the Cresta brand, you’ll also be helping to get that vital presentation ready for tomorrow.

Responsibilities:

Design, build and refine all manner of marketing materials including those for: web, ads, events, presentations, and collateral
Implement existing design standards in the materials you create and manage the implementation of those standards in outsourced works
Help build new design standards that set Cresta above competitive noise
Have a point of view and contribute thoughtfully to all creative efforts, whether that means moving pixels around, or having constructive feedback
Stay organized and communicate effectively with creative partners and stakeholders
Continuously trial new tools and services that might help elevate the quality of our work, or the efficiency of creative production
Be a Team Player: We’re a small team, so pitch in where needed and support your colleagues
Learn from results: Find ways to evaluate the effectiveness of a deliverable and use what you learn to improve the next one

Qualifications We Value:

Bachelor’s degree
At least 1 year of marketing design experience, ideally for a SaaS or B2B business.
Excellent communication skills: Comfort presenting work and articulating the rationale for specific design decisions
Excellent organization skills and experience managing complex projects
Proficiency in design production tools including Adobe Suite
A portfolio of design work that demonstrates your ability to deliver excellence
Experience marketing software or AI products
Experience in software categories related to contact centers, customer experience and virtual agents
Web or interactive design expertise
Agency experience relevant to marketing like advertising or brand development

Perks & Benefits:

We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Monthly Gym & Phone allowance
Work from home office stipend to help you succeed in a remote environment
Lunches and dinners included for in-office employees via Grubhub

Compensation:

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.com.

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