Job description

We are seeking a customer-focused and technically skilled Onboarding Website Analyst to deliver seamless onboarding experiences for our clients. This role focuses on designing, testing, and refining website templates and front-end solutions tailored to client needs, with an emphasis on user experience (UX) and functionality. The ideal candidate combines technical proficiency, design expertise, and strong problem-solving skills, thriving in a collaborative, fast-paced environment.

Essential Responsibilities and Duties:

Collaborate with onboarding specialists and clients to understand requirements and translate them into website templates and designs.

Design and implement website templates using front-end coding languages (e.g., HTML, CSS, JavaScript).

Conduct thorough QA testing of website templates to ensure compatibility, responsiveness, and compliance with company standards.

Identify and troubleshoot issues related to website functionality, usability, and design.

Provide feedback and improvements for templates based on user behavior and client needs.

Work closely with the product and support teams to align template designs with platform capabilities and updates.

Document processes, test cases, and best practices for template creation and testing.

Stay updated on trends in web design, UX, and QA methodologies, as well as real estate technologies.

Consult clients on best practices and configurations within Lone Wolf software.

Manage multiple projects and priorities effectively in a deadline-driven environment.

Qualifications:

EDUCATION: Bachelor’s Degree in fields related to Graphic Design, Visual Communication, Computer Science, or similar technical disciplines.

EXPERIENCE: 1-3 years of experience in client services, web-design, QA, or front-end web development/implementation, preferably in SaaS or real estate technology environments.

What Do You Need:

Proficiency in front-end technologies (HTML, CSS, JavaScript).

Familiarity with CMS platforms and website builders.

Basic knowledge of SEO and accessibility standards.

Experience with design tools like Figma or Adobe Creative Suite.

Strong understanding of UX principles and responsive design.

Exceptional analytical and problem-solving skills.

Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.

Meticulous attention to detail, time management, and multitasking abilities.

Experience refining pre-existing code and configurations to meet customer needs.

Prior experience with agency systems, SaaS or related software/applications is preferred but not required.

Why Join Us:

As an Onboarding Website Analyst, you'll leverage your technical and design skills to enhance client experiences, collaborating with a dedicated team to deliver impactful implementations. This role offers opportunities for growth, innovation, and the chance to contribute meaningfully to our customers’ success in a dynamic and supportive environment.

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