Job description

ABOUT THE ROLE

We are looking for an experienced Senior Salesforce Developer with strong expertise in Service Cloud to join our remote team in the Philippines.

This role involves developing and optimizing Salesforce solutions for business needs, working with Apex, Lightning Web Components (LWC), integrations, deployments, and both backend and frontend development. The developer will participate in agile ceremonies, stakeholder engagement, and technical planning while ensuring high-quality code, performance optimization, and adherence to Salesforce best practices.

While Service Cloud expertise is required, experience with Field Service Lightning (FSL) is highly desirable.

RESPONSIBILITIES

In this role, you'll get to

administer, configure, customized custom development in Salesforce.com (Sales, Service & Marketing Clouds)
develop Apex (classes and triggers), Visualforce*, (based on specific requirements) to extend Salesforce in order to support business requirements
custom User Interface development, including Visualforce* pages/Lightning pages, Aura Components** and Lightning Web Components
take ownership of deployments and release cycles to implement and deploy new features and updates to existing applications and code
collaborate with IT / Developers for other systems in order to integrate across the business
test (unit & systems), debug, have UAT coordination
contribute to technical documentation.
participate, communicate, and contribute to project planning, requirements elicitation, system design and team meetings with both the client and Onshore / Offshore team members
perform other duties and tasks that though not documented here, are aligned with this role as it grows and evolves

REQUIREMENTS

On day one, we'll expect you to...

have a BS/MS degree in IT, Computer Science, Business, or a Technical Discipline, or equivalent experience
have 5+ years of experience as a Salesforce Developer or at least 2 years as a Lead/Senior Salesforce Developer
have strong expertise in Salesforce Service Cloud
be proficient in Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL
have experience with Salesforce declarative tools such as Flows, Process Builder, and Validation Rules
have hands-on experience with API integrations, including REST and SOAP, and middleware solutions
have a solid understanding of Salesforce security, roles, profiles, and permissions
have experience with Salesforce deployments, version control, and release management procedures
have the ability to troubleshoot and resolve production issues efficiently
have strong communication skills for stakeholder interaction and business requirement discussions
have the ability to work independently and collaborate within an agile team
have a fully functional and up-to-date computer with which to perform duties
be willing to install next-generation endpoint protection on the computer
be willing to work in 6:00 AM AEST (Sydney) | 9-hour shift
be a current resident of the Philippines and can perform work from there
be willing to take on a full-time, contract-based position