Collections Agent- Work from home after Training!

Start date: As soon as March 3rd

Pay Rate: $15/hour plus a monthly bonus potential of $200-$850 Monthly 

Hours: 3 days a week 8:00am-4:30pm, 2 days 10:30am-7:00pm, and 2 Saturdays a month from 8:00am-12:00pm (you will flex time the following week). Training will be onsite for 4 weeks and then work from home after training is completed. 

Who is Revenue Group?
Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.

Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.

Our employees voted us Top Workplaces 3 years in a row!

What does a Debt Collector do?

• Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
• The Debt Collector negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards.
• Maintains up-to-date customer contact information in the collections systems.
• The Debt Collector must have the ability to meet monthly goals, be a team player, excellent verbal, and written skills.
• Must be computer literate, abiding by FDCPA, HIPPA, and company regulations.
• Understand the Fair Debt Collections Practices Act (FDCPA)
• Other duties as assigned.

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• Excellent data entry and typing skills.
• Superior listening, verbal, and written communication skills.
• Understanding of customer service practices and principles.
• Proficient in relevant computer applications.
• High school diploma or equivalent preferred.
• 7 Year Background Check.

Our Benefits:

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) – Up to 10 days your first year!
• 8 Paid Holidays – Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

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