Job description

Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.

Conexess Group is aiding a large healthcare client in their search for a UX Researcher in a remote capacity. This is a long-term opportunity with a competitive compensation package.

Responsibilities:

Apply experience, knowledge of social science, design, and ecommerce best practices to identify both tactical and programmatic research needs.
Define testable hypotheses that are relevant to the business and design approaches to address general user experience and product marketing questions.
Develop research plans and recruitment criteria with stakeholder input.
Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors.
Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience.
Work closely with various stakeholders (e.g. product, design, development) to produce high quality, innovative designs that leverage research insights.
Be a customer advocate, with a familiarity of competitive experiences and research findings that you are able to apply toward expert evaluation of internal products and ensuring teams have a clear picture of the end user experience.
Investigate and socialize new technology, processes, and/or research approaches.
This role will conduct user research with a healthcare provider population

Requirements:

BA/BS in related field preferred, advanced degree in Cognitive Science, Statistics, Human- Psychology, Computer Science, Computer Interaction or related field preferred.
5+ years UX research experience
Usability testing expertise
Presentation / communication skill
Project management
Experience using a variety usability methods for both remote and in-person research, including: usability, survey, card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, participatory design/co-creation workshops
Ability to manage a research project from end-to-end including eliciting stakeholder goals, study design, screener development and recruiting management, test moderation, data analysis and reporting
Strong written, verbal, and presentation skills
Ability to support multiple simultaneous projects and product teams