API Analyst

• Analyze new Serviceability and Quoting API supplier specifications and produce new product development specifications for implementation to the Connectbase API platform. This will include directly working with Connectbase’s supplier network to complete the documentation.
• Review existing API implementations in the Connectbase API platforms and produce new product specifications for continued operational maintenance and support.
• Support the Connectbase Customer CARE team to investigate and resolve issues with existing Supplier API implementations.
• Produce and maintain API Implementation documentation for both API development and future API support, including both technical implementation requirements, business implementation details and ongoing production support details; Supplier technical contacts, supplier business contacts, known API issues, support guidelines as learned during analysis and development.
• Participate in API Implementation, Acceleration and Migration projects as required to evolve the Connectbase API Quoting platform.

• Bachelor’s degree or commensurate working experience; Engineering, Computer Science, or related field preferred.
• Minimum 5 years of relevant experience.
• Excellent written and oral communications skills with the ability to effectively communicate across the organization as well as directly with Connectbase suppliers.
• Practical experience of the Software Development Lifecycle, including understanding the value of good requirements, clear specifications and the importance of communication between analyst, engineer and testing team members.
• Telecom experience relating to Data networking a plus but not essential.
• Previous technical experience with APIs, including experience with SOAP and REST APIs.  
• While not essential, any experience with the following will be viewed favourably;
  • Familiarity with JSON and XML data
  • Experience with SQL (MySQL) and NoSQL (MongoDB) databases
  • Experience with coding languages (js, java, other)

• Naturally curious  
• Innate ability to learn  
• Able to turn feedback into action  
• Dually autonomous and collaborative  

• Empowers those around them

Connectbase is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. Connectbase does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.