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Synapticure is a specialty telehealth clinic transforming the experience & outcomes of neurodegenerative disease for patients and caregivers. Founded in 2021 by an ALS patient and caregiver, our care model includes quick and easy access to neurologists, behavioral health including psychiatry and therapy, care coordination and additional services into one integrated care experience.
With inclusive insurance coverage including Medicare, we treat patients in all 50 states with ALS, Parkinson’s, Huntington’s, Alzheimer’s and related Dementias. Synapticure partners with health plans, providers, and community organizations to improve the lives of the more than 10 million Americans living with neurodegenerative disease.
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s and ALS.
Job Duties – What you’ll be doing
The practice includes diagnose, treat, and manage dementia and other acute episodic illnesses through comprehensive and acute care visits, promoting early detection of change, and timely treatment. It may also include:
Telehealth comprehensive and acute visits with patient and caregivers
Annual visits to monitor implementation of dementia care plans
Facilitation of appointments with consultants when the treatment plan needs to be reassessed (e.g., new behavioral complications)
Provide dementia education and management skills to caregivers
Take urgent calls during daytime hours, on call rotation, manage or triage problems, and communicate with community primary care physicians
Order and interpret appropriate lab and diagnostic testing and adjust treatment plans accordingly
The candidate collaborates with Synapticure’s neurologists/ dementia specialist, interdisciplinary care team and community PCPs to provide excellent dementia care to patients and caregivers
Maintains appropriate and compliant documentation within our EMR (electronic medical record)
Collaborates with local and regional operations and clinical leadership to achieve goals
Supports strategic initiatives regarding the GUIDE program
Provides an excellent customer experience to foster high customer satisfaction/retention
Practices ethically and in accordance with the Scope and Standards of Practice of their profession and Board Certification
Follows all state and federal regulations, guidelines, and laws
Assists in the development of evidence-based training and education materials for patients, caregivers, Care Navigators, and public audiences
Requirements – What we look for in you
Masters of Science in Physician Assistant Studies
Current Physician Assistant credentialing body certificate
2 years of experience as PA in primary care, internal medicine, geriatric care, neurology or equivalent
Working knowledge of Geriatrics and care of Geriatric/Neurology patients
Ability to take medical histories, perform examinations, assessments and implement appropriate diagnostic and therapeutic plans using medical practice in collaboration with supervising neurologist
Timely documentation
Managing a busy clinical schedule while minimizing patient wait times
Comfort with multiple communication and documentation platforms (EMR, slack, email, etc)
Ability to assess psychosocial needs of patient/family/conservator/caregiver in a culturally diverse environment
Knowledge of assessment and treatment of dementia, including psychological, behavioral, and medical aspects
Excellent verbal and written communications, organizational skills, and interpersonal skills to work effectively in a diverse team
Ability to work effectively in a fast-paced, team-based, collaborative environment; able to prioritize and complete tasks in a timely manner
Attend weekly debriefing sessions with the clinical team to review cases and discuss issues, problem solving strategies, resource needs, and communication techniques
Use integrated workflow management technology for care delivery and data collection
Ability to establish cooperative working relationships with patients, teammates, and health care and community service providers
Experience with electronic medical records and/or other innovative technologies
Preferred Qualifications
Experience in a gerontology and/or dementia care setting
Clinical research experience in AD/ADRD and knowledge of current research landscape related to dementia care and treatment
Bilingual, with verbal and written fluency in Spanish to support a diverse population of patients and caregivers
We’re founded by a patient and caregiver, and we’re a remote-first company. This means our values are at the heart of everything we do, and while we’re located all across the country, these principles are what tie us together around a common identity:
Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we do.
Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families and personal experiences, we recognize the seriousness of our patients’ circumstances, and meet that challenge every day with empathy, compassion, kindness, joy, and most importantly – with hope.
Seek to understand, and stay curious. We start by listening to one another, our partners, our patients and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learn.
Embrace the opportunity. We are energized by the importance of our mission, and bias toward action.
Benefits for Full-time Employees
Remote-first design with work from home stipend
Competitive compensation with an annual bonus opportunity
401(k) with matching contribution from day 1
Medical, Dental and Vision coverage for you and your family
Life insurance and Disability
Generous sick leave and paid time off
Fast growth company with opportunities to progress in your career
Travel Requirements: This position is fully remote, and we provide the necessary technology to work from home. Occasional travel to our headquarters in Chicago, IL and/or other locations may be expected.
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.