Cloud Operations Engineer m/f/d

Key Responsibilities 

• Managing customer installations, upgrades & release changes of our SaaS products in our managed hosting environments – on premise & public cloud 

• Proactive monitoring of all our environments 

• Deployment of new installations & services 

• Configure technical interfaces to our cloud services in alignment with our customers and partners 

• Incident management – 1st and 2nd level support for our customer deployments 

• Maintain a close cooperation with our 3rd level colleagues & take over new tasks & workload 

• Automate to eliminate – drive improvements & implement automations for our recurrent tasks 

Key Requirements 

• Minimum 2 years of experience within Cloud / Systems administration areas: Microsoft Azure, Windows Server, Linux, Shell scripting, Networking, Security practices 

• Datacenter infrastructure knowledge, storage solutions, monitoring solutions: Zabbix, Grafana, Cloud monitoring, etc. 

• Identity and Access Management knowledge, Active Directory 

• Experience in operating and managing public cloud platforms – any flavor 

• Ownership and accountability of issues within our area of responsibility 

• Positive attitude, team player, drive towards optimizing and atomizing the processes 

• You must be eager to learn new things every day, develop your knowledge and grow professionally 

• Fluent English, German language is a plus 

WE OFFER

• Onboarding: HR Induction, Newbies-Day, Training for our internal products & Buddy-Program
• Benefits: meal vouchers, performance bonus, recommendation bonus, voluntary company bonus, free parking at our VOX Technology Park location in Timisoara, Bookster for bookworms, gaming rooms & rooftop access in Timisoara
• Company culture: flexibility through HYBRID working style (50% work from home), 23 vacations days from start, Diversity & Inclusion Team – culture talks, company event (Halloween/Christmas/ Summer party, team buildings), Barista corner in Timisoara, fresh fruit & sweets day after every release cycle, relocation package for those who wish to move to Timisoara/Sibiu
• Career and development: career model with Expert- & Leadership Track, LinkedIn Learning, German language course if department requires, Java and Scrum certifications
• Health Initiatives: medical subscription with a national-wide medical provider, 7Card for fitness activities, Timotion & Spartan sponsors
• Security and Stability: Stock exchange presence in the German SDax & TecDax, over 30% EBIT-Marge, Scale-up, 18 years with record sales and earnings, visibility, future product
• 2 locations in Romania: TIMISOARA – VOX Technology Park | Calea Torontalului nr 69 | building B and SIBIU Str. Nicolaus Olahus | No.5 | Business Center Sibiu | Building B | Ground Floor
• Standard contract: CIM