Scores Client Services – Senior Director, Auto Industry

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"To enable continued growth and market adoption, we are seeking a highly qualified Senior Director to provide leadership within our FICO® Score Auto Industry Practice. As Senior Director, you will work closely with our Scores Leadership Team to develop and execute our auto industry strategy. Reporting to the VP of Auto Industry Practice, you will be a strategic contributor focusing on advancing the most critical auto industry related FICO® Score initiatives. The ideal candidate will have proven experience driving analytic solution growth in Auto Finance, Auto Dealer, and Auto Solution Provider industries". – Scores Client Services - Vice President

What You’ll Contribute

• Collaborate and advise the VP of Auto, providing auto industry insight and advice to the FICO® Scores Leadership Team.

• Define, lead, and execute the strategic plan to protect and grow market share of the FICO® Score and associated products for the Auto Industry.

• Oversee and execute key auto industry-related projects across the organization.

• Develop long-term/multi-year auto industry ecosystem growth strategy in collaboration with the leadership team.

• Establish trusted advisor relationships by partnering with clients and influencers within the auto industry ecosystem to ensure FICO products meet the needs of industry participants.

• Engage client leadership and key stakeholders at Auto Lenders, Auto Dealers, and Auto Solution Providers. Position FICO® Scores for broad use in the industry by understanding customer business issues.

• Effectively communicate relevant information to diverse audiences, translating subject matter terminology into business terms, and recommending alternatives to clients and internal senior management.

• Cultivate and nurture relationships with internal stakeholders supporting the auto industry, including executives, operational managers, and strategic project managers;  Collaborate with internal teams from solution conceptualization to successful closure, including contract review.

• Develop market insights along with scalable competitive pricing analysis and pricing recommendations.

• Receive and resolve client/solution issues, including contracting, pricing, and servicing concerns.

• Review client deliverables or consulting assignment documentation to ensure accurate representation.

• Contribute to the development of a detailed industry segmentation and market strategy to drive effective GTM activity and marketing planning.

• Provide thought leadership by leading discussions and creating solutions in a variety of settings, including client sessions, internal meetings, and industry events.

What We’re Seeking

• Bachelor's degree in business, MBA or advanced degree preferred.

• Ten years substantial, relevant industry experience and auto financial services domain knowledge delivering solutions within the auto financing ecosystem required (lenders, automotive dealers, data resellers, and/or auto solution providers);  FICO product knowledge is a plus.

• Demonstrated leadership experience advising at the executive level with trusted advisor relationships in the auto loan financing, auto dealer, and auto solution provider industries.

• Relevant credit underwriting and credit risk experience including extensive knowledge of new business development, product/service management, strategy development, and strategic partner management.

• Ability to effectively listen to clients, understand their business needs, and provide insights.

• Excellent customer service, organizational, and follow-up skills.

• Attention to detail with sound reasoning and problem-solving skills.

• Advanced presentation skills with ability to develop compelling materials and embed storytelling in communications.

• Understanding of auto loan securitization and asset-backed securities/secondary investment market is helpful.

• Experience working in a global, matrixed business environment.

Our Offer to You

• An inclusive culture reflecting our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.

• Opportunities for professional development and leveraging your unique strengths.

• Highly competitive compensation, benefits, and rewards programs.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events.

• The targeted base pay range for this role is: $119,000 to $187,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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