Threshold Brands, backed by private equity, is a powerhouse multi-brand franchisor boasting over $375 million in annual system-wide sales. Our impressive portfolio of 10 brands is dedicated to enhancing homeowners’ lives. Among our standout brands are MaidPro, Men in Kilts, Pestmaster, USA Insulation, Plumbing Paramedics, Heating & Air Paramedics, Granite Garage Floors, Sir Grout, Mold Medics, and Miracle Method.
We are seeking for a Franchise Sales Trainer that will be responsible for developing and improving the sales capabilities of Miracle Method franchisees and their salespeople. This position involves creating and delivering tailored training programs, providing ongoing coaching, and helping franchisees meet or exceed their sales targets. The Franchise Sales Trainer will focus on aligning sales strategies with overall business objectives, ensuring consistent performance improvement across the franchise network.
Key Responsibilities:
1. Sales Training Development:
- Designing Programs: Develop and customize sales training programs based on franchisee needs and market conditions.
- Creating Resources: Produce engaging training materials, including scripting, how to guides, presentations, and e-learning content to facilitate effective learning.
- Sales Software: Continue to work with third-party sales software company to further develop the technology utilizing feedback from franchise locations using the software.
2. Coaching and Support:
- Personalized Coaching: Provide individualized coaching to franchisees and their salespeople, focusing on enhancing their sales techniques and strategies.
- Group Training: Organize and lead virtual and in person group training sessions to foster collaborative learning and skill development.
- Location Field Visits: Travel to various franchise locations to assess performance and provide additional training as needed. This includes training for new franchise locations as they are onboarding and launching their business.
- Continuous Support: Maintain ongoing communication with franchisees to provide support and address any sales-related issues.
3. Performance Analysis:
- Data Monitoring: Continuously monitor franchisee sales performance, utilizing key performance indicators (KPIs) to identify areas for improvement collectively and by individual franchise locations.
- Feedback and Reporting: Produce regular performance reports for senior management, highlighting key insights and recommendations. This includes publishing the monthly Sales Recognition Report, quarterly and annual performance awards.
4. Sales Strategy Implementation:
- Strategy Development: As market conditions continue to shift, work with franchisees in developing effective sales strategies and tactics.
- Continuous Improvement: Gather and analyze feedback from trainees and managers to refine sales strategies and training methods, ensuring continuous improvement.
5. Collaboration:
- Cross-Functional Alignment: Collaborate with other departments, such as marketing and operations, to align sales training with broader business objectives.
- Vendor Relations: Work with financing, credit card, spray foam, product, and other sales related vendors to provide services and training to franchise locations.
- Franchisee Communication: Foster strong communication channels with franchisees to understand their challenges, needs, and goals. May include leading a sales focused Franchise Advisory Board.
Qualifications and Requirements:
- Proven Experience: A track record as a successful salesperson as well as an impactful Sales Trainer, preferably within the home services or related industry. Experience managing and training salespeople.
- Sales Expertise: Knowledge of in-home sales processes in the following aspects of the sales process: inquiry to appointment engagement, in-home sales, one call close, overcoming objectives, rehash/reviving unsold leads, prospecting, pricing, financing and credit card processing, and overall upselling.
- Coaching: Ability to deliver impactful in-person and online coaching and learning environments. Some travel, up to 25% of time, should be expected.
- Microsoft: Familiarity with Microsoft Word, Excel, Outlook, PowerPoint and comfortable with learning new technologies.
- Strong Organizational Skills: Excellent planning and time management capabilities.
- Communication and Presentation: Outstanding verbal and written communication skills, along with the ability to present information effectively.
Personal Attributes:
- Leadership: Ability to inspire and lead sales teams to achieve their best performance.
- Innovative Thinking: Creativity in developing training strategies and solving problems.
- Adaptability: Flexibility to adjust training methods based on franchisee needs and feedback.
- Analytical Skills: Competence in analyzing sales data and performance metrics to guide training efforts.
- Franchise Operations: Understanding of franchise business models and experience working with franchisees.
- Performance Improvement: A strong desire for continuous improvement by identifying performance gaps and implementing strategies to improve sales results.
WORKING AT THRESHOLD BRANDS
This is an exciting opportunity to work at a company that genuinely cares about its employees, franchisees, and customers! A company that believes in balance between work-life, that it is okay to have fun on the job, and that invests in its employees by providing challenging opportunities and tools to deliver excellence! If these beliefs ring true to you, we invite you to read on.
What do we do? We help entrepreneurs achieve their lifelong dream of success through business ownership. As a multi-brand franchisor, we plan to deliver multiple home services through individually owned and operated franchisee throughout the United States and Canada. We help our brands deliver superior customer service by providing a high touch National Contact Center, cutting-edge technology, fun and upbeat marketing, and business coaching that adds real value. In a nutshell, our vision is to be a franchisee-friendly company, empowering entrepreneurs to deliver exceptional services to their communities.
What are our roots? It all began in August 2020, when our flagship franchise, MaidPro, partnered with The Riverside Company (a private equity sponsor). Since then, we’ve been moving at a rapid speed growing both organically and through acquisitions. Today, we are 10 brands strong, supporting MaidPro, Men in Kilts, Pestmaster, USA Insulation, Plumbing Paramedics, Heating & Air Paramedics, Sir Grout, Granite Garage Floors, Mold Medics and Miracle Method. Our strategy is to keep adding great-performing brands to our portfolio, so we’re not slowing down. We’re headquartered in Boston, Massachusetts, but really, we’re all over the map, with more than 400+ franchise locations across North America.
COMPANY CULTURE
Who are we? We are a collection of entrepreneurs, out-of-the-box thinkers, hospitality minded innovators. We thrive in a fast-paced, high-energy environment and we are steadfastly committed to adding value to everything we do.
Who do we want on our team? We look for people who are natural learners, passionate about their careers and love to help businesses grow.
Why work here? We provide a fun place to work where people are nice, learning is continuous, individuality is respected, and your cutting-edge ideas are welcomed. At the same time, we’re straight shooters. We support each other but we also challenge each other. You will be challenged every day, but it will be the best job you ever had.
Threshold Brands is an Equal Employment Opportunity Employer
Compensation$80,000
