Clinical Specialist

The Clinical Specialist is responsible for the clinical development and knowledge of the O&P customers and sales team within one of the four sales regions for all Össur Prosthetic products. Responsible to develop in depth of knowledge, expertise and ability to effectively demonstrate the full range of products and services offered by Össur relative to Prosthetics. Must work with sales team to coordinate and execute training events. This includes but is not limited to planning and conducting clinical workshops for customers, O&P schools and at regional and national meetings. The Clinical Specialist is also responsible for identifying opportunities for current product research, product development and business growth. They will respond to technical inquires associated with product returns, concerns and complaints assisting the customer with the solution. Organization and presentation skills are critical for this position.

RESPONSIBILITIES

• Assists in Area Sales Manager’s strategic planning to meet monthly, quarterly and annual sales goals for each territory within region.

• Deliver high level demonstrations and lectures on Ossur’s full range of Prosthetic products in multiple settings.

• Responding to technical inquiries, complaints and clinical feedback from customers.

• Reporting on all field activity, training courses and customer contact.

• Evaluates and implement programs to reduce product returns

• Ensures Area Sales Managers within the region meet technical competency standards.

• Responds to Area Sales Manager’s contact report and requests.

• Responsible for maintaining their professional accreditation and standards.

• Maintains industry leading professional and technical knowledge of Ossur and other manufacturers products

• Attending educational and professional workshops, reviewing professional publications and participating in professional societies.

• Maintain a healthy working relationship with their regional and national sales team.

• Contribute to the collective knowledge, skill and experience of the clinical team.

• All employees must be aware, have knowledge and shall have received general training in Quality requirements of Össur. Training takes place in the Onboarding process and in New Employee Orientation. More specific Quality training is job specific.

• All training related to the quality management system is done in accordance to the Training Management Process (QM1681).

• Exercises good use of company funds and property within the set guidelines. Maintains an honest and professional attitude as the company’s representative at all times.

• Contributes to a safe working environment by maintaining own workspace and reporting any potential hazards.

• Adhere to Company’s safety rules • Adhere to Company Values – Honesty – Frugality – Courage

• Perform other duties as requested

QUALIFICATIONS

• ABC Certified Prosthetist (CP) or Prosthetist/Orthotist (CPO).

• Clinician must reside in region of responsibility.

• Must demonstrate good presentation skills.

• Minimum travel requirement is 60%. • Computer literacy: Word, Excel, PowerPoint, Outlook.

• Minimum 5 years post-certification experience.

• Demonstrate proficient knowledge and use of Ossur products.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion

The US base salary range for this full-time position is $110,000, - $115,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Benefits we offer:

• Referral Bonuses

• Paid Sick and Vacation time

• We provide a flexible work environment to offer work/life balance

• 401(k) plan with company match

• Medical, dental, and vision insurance

• Wellness Program - Save up to 30% in your medical premiums

• Company Paid Life Insurance

• Affordable Short- & Long-Term Disability Insurance

• Affordable Accidental and Critical Illness Insurance

• 10 Paid holidays

• Give Back Program – Paid time off to Volunteer

• Tuition Reimbursement

• Annual Performance Reviews

• And Much More…​

Össur is a leading global provider of prosthetics and bracing and supports solutions.

Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.