Information Technology Manager | Remote

IT Manager

Location: Fully Remote

Schedule: Monday - Friday, Eastern Time

Pay Range: $6.00 - $8.00 /hour

Benefits: Paid Time Off (PTO)

About the Company

At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations. Our mission is simple: through our multi-specialty practice, we provide accessible, quality care tailored to each patient's needs. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities.

Job Summary

Nao Medical is looking for a highly skilled IT Manager specializing in eClinicalWorks to oversee the implementation and management of this platform within our remote operations. This role requires a deep understanding of eClinicalWorks (eCW), focusing on optimizing its usage, ensuring integration with other systems, and maintaining high standards of security and efficiency. If you are a technical expert in eClinicalWorks with robust management skills, and seeking a fully remote opportunity, we encourage you to apply.

Primary Responsibilities

• eClinicalWorks Management (eCW): Lead the implementation, customization, and maintenance of the eClinicalWorks system across the organization. Ensure optimal performance and reliability of the platform.

• Strategic Leadership: Develop IT strategies that incorporate eClinicalWorks usage to enhance healthcare delivery and operational efficiency. Lead IT planning and budgeting with a focus on maximizing the benefits of eClinicalWorks.

• Vendor Management: Serve as the primary liaison with eClinicalWorks representatives and other tech vendors. Manage contracts and negotiations to ensure the best service and technology solutions.

• IT Rollouts and Integration: Oversee the rollout of updates and new features within eClinicalWorks. Ensure seamless integration with other systems and databases, facilitating interoperability and data consistency.

• Security and Compliance Monitoring: Monitor and enhance the security settings within the eClinicalWorks environment to protect sensitive health information. Ensure compliance with healthcare regulations and standards.

• Support and Tickets: Lead the IT support team in resolving issues related to eClinicalWorks. Ensure swift and effective support to minimize disruptions to healthcare services.

  
  

Job Requirements

Education and Experience:

• Required: Bachelor’s degree in Information Technology, Computer Science, or related field.

• At least 5 years of experience in managing eClinicalWorks in a healthcare setting.

• Comprehensive knowledge of healthcare IT regulations, including HIPAA and other compliance standards.

• Strong understanding of IT systems, cloud services, and network management.

• Proven ability to manage IT projects and lead a team remotely.

• Excellent communication and interpersonal skills, with a track record of successful vendor management.

Schedule Requirements:

• Ability to work night shifts during Eastern Time, from 8:00 AM - 5:00 PM, Monday-Friday

Technical Requirements:

• Candidates must provide their equipment and technology meeting these minimum specifications:

• Up-to-date desktop or laptop computer with at least 8GB of RAM and a modern processor (Intel i5 or equivalent)

• Windows 10 or macOS 10.15 (Catalina) or later

• High-speed internet connection with a minimum speed of 25 Mbps

• Functional headset with microphone, webcam, and reliable keyboard and mouse

• Quiet workspace devoid of distractions

• A second monitor is preferred but not required

• Emergency backup or contingency plan for technology or connectivity issues.

  
  

Equal Employment Opportunity Statement

Nao Medical is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nao Medical is dedicated to providing a work environment free from discrimination and harassment and treating all individuals with respect and dignity. Combining individuals from diverse backgrounds and experiences creates a more innovative, creative, and productive workforce.

Experience the Nao Medical difference. Join us in transforming healthcare, Nao!