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Service & Maintenance Scheduling Coordinator (ZR_19741_JOB)

Remote: 
Full Remote
Contract: 
Experience: 
Expert & Leadership (>10 years)
Work from: 

Offer summary

Qualifications:

Experience in scheduling or coordination preferred., Familiarity with service operations in industrial settings is a plus., Strong organizational and communication skills., Proficiency in basic computer applications..

Key responsabilities:

  • Organize and manage weekly PM schedules.
  • Confirm scheduled PMs and communicate with technicians.

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
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Job description

This is a remote position.

Job Title: Service & Maintenance Scheduling Coordinator
Schedule: Monday – Friday, 9:00 AM to 6:00 PM MST


About the Company

This organization is a leading provider of industrial equipment and services, specializing in high-quality solutions for businesses that rely on efficient and well-maintained machinery. With decades of experience in the industry, they are committed to innovation, safety, and exceptional customer support. By focusing on preventive maintenance and reliable service, the company helps its clients minimize downtime and maximize productivity.


Job Description

As the Service & Maintenance Scheduling Coordinator, you will play a crucial role in ensuring the smooth execution of weekly preventive maintenance (PM) tasks and service appointments. You will be the point person for coordinating and confirming schedules, communicating with technicians, and resolving any scheduling conflicts. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with various teams.

Key Responsibilities

  • Preventive Maintenance Coordination:

    • Organize and manage weekly PM schedules to meet company objectives.
    • Confirm all scheduled PMs to avoid disruptions.
    • Provide detailed information on scheduled work and required parts to technicians.

  • Brush Butler Scheduling:

    • Schedule Brush Butlers as needed for maintenance tasks.
    • Confirm appointments to ensure seamless operations.
    • Share relevant details about scheduled work and necessary parts with assigned technicians.

  • Communication & Coordination:

    • Maintain up-to-date customer account contact information.
    • Confirm morning calls with customers across all service areas to ensure timely service.
    • Collaborate with dispatch to resolve scheduling conflicts quickly and efficiently.

  • Dispatch & Travel Support:

    • Receive comprehensive training in dispatch procedures and be prepared to step in when necessary.
    • Arrange technician travel as needed.


Requirements
  • Experience:

    • Previous experience in scheduling, coordination, or administrative support (preferred).
    • Familiarity with service or dispatch operations in an industrial or maintenance-related setting is a plus.

  • Skills & Qualifications:

    • Strong organizational skills and attention to detail.
    • Excellent communication abilities (written and verbal).
    • Proficiency in basic computer applications (e.g., MS Office, scheduling software).
    • Ability to multitask and handle changing priorities.
    • Problem-solving mindset with a focus on efficiency and customer satisfaction.

  • Attributes:

    • Team player who can collaborate with multiple departments.
    • Comfortable working in a fast-paced environment.
    • Proactive and resourceful in managing multiple schedules and deadlines.
    • Willingness to learn and adapt to new processes and technologies.

  • Independent Contractor Perks
    • HMO Coverage for eligible locations
    • Permanent work from home
    • Immediate hiring
    • Steady freelance job
    ZR_19741_JOB

    Required profile

    Experience

    Level of experience: Expert & Leadership (>10 years)
    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Organizational Skills
    • Communication
    • Scheduling
    • Problem Solving
    • Microsoft Office
    • Teamwork
    • Adaptability
    • Detail Oriented
    • Multitasking

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