Join EarthOptics as a Partner Success Manager!
Our mission is to be the leading soil information company, delivering maps that growers, farmers, ranchers, and other stakeholders use to cost-effectively increase yields and improve soil health and the climate. We are creating a future where traditional sampling methods are obsolete.
With the recent merger of EarthOptics and Pattern Ag, we are combining cutting-edge genomic analysis, data science, microbiology, and remote sensing to revolutionize agriculture. Our unified mission is to help farmers and ranchers sustainably increase their yields and feed the growing world through all things soil.
We are a growing company with a passion for soil health, innovative technologies, and supporting all within the food value chain. We currently have ~140 individuals spread across 32 states and 2 countries, and they come from all walks of life, industries, and experiences. We are deeply focused on building the future of AgTech and sustainability and helping the world see soil differently.
Our Partner Success Manager will join our Partner Success team to impact our mission through individual contributor responsibilities. We have certain criteria across all our hires at EarthOptics, no matter the position or team. Regardless of the role, our team embraces learning, craves collaboration, and is driven by a fast-paced environment. If you resonate with our values and goals, we encourage you to apply—even if you don't meet every requirement. You could be the perfect fit for this role or future opportunities.
The digs:
- Job Type: Exempt, full-time.
- Work Location: This is a remote position, for anyone that is authorized to work in the US, and currently resides in the continental US.
- Travel: There will be occasional domestic travel, about 10-20% of the time.
- Compensation: $98,250-$111,350 annually.
*Your actual base pay will depend on your geographic location, job-related skills, experience, and relevant education or training. EarthOptics uses compensation regions that vary depending on location, so ask your recruiter to share more about the specific salary range for your preferred location during the hiring process.
What you’ll cultivate as a Partner Success Manager:
- Own relationships with service partners, including small companies providing soil and agronomic services to farmers, ranchers, and landowners, leveraging EarthOptics’ technology and methodology, both domestically and internationally.
- Manage a small portfolio of enterprise partner programs to ensure success in trialing or reselling EarthOptics products; develop and execute structured plans, provide hands-on guidance, track progress, and proactively identify opportunities to expand their engagement with EarthOptics
- Ensure partners are trained, equipped, and motivated to execute soil sampling and scanning according to agreements, optimizing revenue for both partners and EarthOptics, and fostering their success.
- Coordinate capacity and utilization planning with partners, determining seasonal soil service goals and their capacity for additional outsourced business from EarthOptics.
- Ensure that partners' ongoing support needs are met, either directly or by involving colleagues in field or product support to address them effectively.
- Confirm and coordinate equipment onboarding plans with colleagues, ensuring timely shipments, training schedules, and preparation of materials for onboarding partners based on their specific needs.
- Actively solicit partner feedback on both our hardware and software products, providing continuous, rich feedback from partners to drive meaningful development and innovation.
- Visit with high-growth potential partners to evaluate field operations and strategize in person.
Are you our soil-mate? You’ll bloom in this role if you have:
- 4+ years of relevant professional experience, including partner- or customer-facing roles, specifically functional experience in partner success, channel management, customer success, and program management.
- Demonstrated alignment to partner- and customer-centricity, including empathy for their needs, and passion for enabling their success.
- Propensity for entrepreneurialism’ and a builders’ orientation; strong inclination for resourcefulness, and tolerance for ambiguity in fast-evolving environments.
- Meaningful experiences at technology companies, including collaborating with Product Managers to build and iterate technology products to serve partners or customers better and better.
- Adept with technology, comfortable learning and testing new technology.
- Demonstrated ability to work both independently and collaboratively in a cross-functional team
- Facility with operational concepts such as capacity and utilization, and the business analytics that inform operational planning and tracking.
- Bachelor's Degree in related field or equivalent relevant experience.
**We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor or transfer visas at this time.
Although not required, we’d love to see roots in:
- Experience in a start-up or scale-up technology company.
- Commercial Agriculture experience, knowledge, and/or passion.
- Familiarity with agronomy and soil sampling as a business.
- Experience with using AI tools (e.g., ChatGPT) to improve efficiency.
- Experience in enhancing and scaling processes and systems.
Aside from “the green”, we can offer you:
- Medical, Dental & Vision Insurance - 80% funded by EarthOptics for benefit-eligible employees and 70% for dependents
- Company paid LTD, STD, and Life Insurance
- Meaningful equity option grants
- 401k Plan + Employer Match up to 4%
- 17 days of paid time off, plus 9 additional company holidays
- Parental Leave
- Professional Development Stipend + access to learning platforms
- Candidate Referral Program
- Above and Beyond Bonus Program
- Flexible Schedule & Hybrid/Remote Work Environment
- Regular opportunities to give feedback on our benefits offerings
How we stay grounded:
Although we have teammates working in the field, in-office, and at home, we aim to create a cohesive, diverse, and enriching environment for all of our employees. We embrace different tools to enhance our workflows and communicate intentionally, both live and asynchronously. A few quick facts you should know:
- We rely on Slack to communicate. Although there are a variety of team-specific systems to facilitate your work, this is our primary!
- We love both food and emojis at EarthOptics. If hired, you’ll come to love (and use many) taco and donut emojis. 🌮🍩
- Our core business hours are Monday through Friday 11am-4pm EST. We have teammates in every time zone, and have some teams that operate outside of that timeframe. As a remote employee, you are asked to honor those hours to ensure enough time to overlap with key cross-functional teams.
- In order to maximize our remote culture, we host company-wide opportunities to connect (virtually and in-person) and create space for focus work. For example, we have a weekly all-hands stand-up meeting on Monday and reserve Fridays as a regular “No Meeting” day.
- Instead of values, we believe in actionable “cultural concepts”. Collectively, we hold one another to act and give feedback with these concepts in mind. Ours are information and intent, recognition and respect, and autonomy and accountability.
Inclusion and Diversity at EarthOptics:
At EarthOptics, we embrace diversity and equality, and stand against any form of discrimination or harassment. We base all hiring and promotion decisions on business needs, job requirements, and individual qualifications, regardless of race, color, religion, gender, gender identity, national origin, age, marital status, parental status, veteran status, or disability.
We are deeply committed to welcoming and including every qualified individual. As a part of this commitment, we ensure that persons with disabilities have access to reasonable accommodations. If you require assistance during the job application or interview process, need support to perform essential job functions, or seek other benefits and privileges of employment, please reach out to us at accommodations@earthoptics.com.
Compensation$98,250-$111,350 annually
